Jean Claude Marie Relos
Mandaluyong
Summary
Dynamic Assistant Manager with a proven track record at Eastwest Bank Corporation & other banks, excelling in customer service and team leadership. Skilled in strategic planning and problem-solving, I effectively processed dealer applications, enhancing operational efficiency. Committed to driving sales growth while ensuring exceptional customer & dealer's satisfaction through effective communication and collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager
Eastwest Bank Corporation
07.2018 - Current
-Processing of different dealers applications & approvals.
- Checking of requirements
- Checking the status of dealer's applications
- Informing the dealer's on the status of accounts (booked and unbooked) & account with doc def or not.
Assistant Manager
UCPB
05.2017 - 06.2018
Junior Account Officer
BDO Unibank Inc.
07.2007 - 05.2017
With BDO Auto Loan, we bring our customers’ ideal vehicle within reach through various financing options, low interest rates, and fast application processing.
Administrative Assistant
Optigrid Support Services, Inc.
11.2005 - 07.2007
Encoder
Datascope Communications Philippines, Inc.
10.2004 - 05.2005
Education
Bachelor of Science - Computer And Information Sciences
Philippine Women's University
Manila01-2004
High School Diploma -
St. Mary's
Sta. Ana Manila01-2001
San Fernando Amorsolo School
Sta. Ana Manila01-1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff supervision
- Goal setting
- Strategic planning
- Sales growth
- Multitasking and organization
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Workplace safety compliance
- Customer service and satisfaction
- Critical Thinking
- Out of the box Thinking
Certification
1. Auto Loan - DG Central Sales Channel
- For achieving an outstanding volume of 250M representing achievement rate of 139% of overall targer for the first half of 2024
2. Autohub Group (Nissan Sumulong, Nissan Quezon Avenue and Nissan Taytay) year 2024
- Top 2 Performer on Financing Booking
- Exceptional Efficiency in Collectible Processing
- Top 1 Most Active Account Officer
3. Autohub Group (Nissan Shaw and Nissan Sumulong) year 2023
- Top 1 Performer on Financing Booking
- Top Performer on Quick Collection
- Top 1 Most Active Account Officer
4. Auto Loan - DG Central Sales Channel
- For attaining 131% of his target volume as of year to date July 2019.
5. Hyundai Shaw Blvd. Top 2 Financing Bank year 2019
6. Suzuki Shaw Blvd. Top 3 Financing Bank year 2019
Timeline
Assistant Manager
Eastwest Bank Corporation
07.2018 - Current
Assistant Manager
UCPB
05.2017 - 06.2018
Junior Account Officer
BDO Unibank Inc.
07.2007 - 05.2017
Administrative Assistant
Optigrid Support Services, Inc.
11.2005 - 07.2007
Encoder
Datascope Communications Philippines, Inc.
10.2004 - 05.2005
Bachelor of Science - Computer And Information Sciences
Philippine Women's University
High School Diploma -
St. Mary's
San Fernando Amorsolo School
Similar Profiles
RYANN BULANDOZ LOPEZRYANN BULANDOZ LOPEZ
Senior Sales Manager at Eastwest Bank CorporationSenior Sales Manager at Eastwest Bank Corporation
Ryann Bulandoz LopezRyann Bulandoz Lopez
Sales Manager at Eastwest Bank CorporationSales Manager at Eastwest Bank Corporation
Ma Corazon SolinapMa Corazon Solinap
New Accounts Associate at Eastwest Banking CorporationNew Accounts Associate at Eastwest Banking Corporation
Maelene YarciaMaelene Yarcia
Corporate Travel Agent at EXL Service Philippines, Inc.Corporate Travel Agent at EXL Service Philippines, Inc.
Rodolf John CristobalRodolf John Cristobal
Marketing Officer at Bank of the Philippine IslandsMarketing Officer at Bank of the Philippine Islands