Jean Claude Marie Relos
Mandaluyong
Summary
Dynamic Assistant Manager with a proven track record at Eastwest Bank Corporation & other banks, excelling in customer service and team leadership. Skilled in strategic planning and problem-solving, I effectively processed dealer applications, enhancing operational efficiency. Committed to driving sales growth while ensuring exceptional customer & dealer's satisfaction through effective communication and collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager
Eastwest Bank Corporation
2018.07 - Current
-Processing of different dealers applications & approvals.
- Checking of requirements
- Checking the status of dealer's applications
- Informing the dealer's on the status of accounts (booked and unbooked) & account with doc def or not.
Assistant Manager
UCPB
2017.05 - 2018.06
Junior Account Officer
BDO Unibank Inc.
2007.07 - 2017.05
With BDO Auto Loan, we bring our customers’ ideal vehicle within reach through various financing options, low interest rates, and fast application processing.
Administrative Assistant
Optigrid Support Services, Inc.
2005.11 - 2007.07
Encoder
Datascope Communications Philippines, Inc.
2004.10 - 2005.05
Education
Bachelor of Science - Computer And Information Sciences
Philippine Women's University
Manila2004-01
High School Diploma -
St. Mary's
Sta. Ana Manila2001-01
San Fernando Amorsolo School
Sta. Ana Manila1997-01
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff supervision
- Goal setting
- Strategic planning
- Sales growth
- Multitasking and organization
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Workplace safety compliance
- Customer service and satisfaction
- Critical Thinking
- Out of the box Thinking
Certification
1. Auto Loan - DG Central Sales Channel
- For achieving an outstanding volume of 250M representing achievement rate of 139% of overall targer for the first half of 2024
2. Autohub Group (Nissan Sumulong, Nissan Quezon Avenue and Nissan Taytay) year 2024
- Top 2 Performer on Financing Booking
- Exceptional Efficiency in Collectible Processing
- Top 1 Most Active Account Officer
3. Autohub Group (Nissan Shaw and Nissan Sumulong) year 2023
- Top 1 Performer on Financing Booking
- Top Performer on Quick Collection
- Top 1 Most Active Account Officer
4. Auto Loan - DG Central Sales Channel
- For attaining 131% of his target volume as of year to date July 2019.
5. Hyundai Shaw Blvd. Top 2 Financing Bank year 2019
6. Suzuki Shaw Blvd. Top 3 Financing Bank year 2019
Timeline
Assistant Manager
Eastwest Bank Corporation
2018.07 - Current
Assistant Manager
UCPB
2017.05 - 2018.06
Junior Account Officer
BDO Unibank Inc.
2007.07 - 2017.05
Administrative Assistant
Optigrid Support Services, Inc.
2005.11 - 2007.07
Encoder
Datascope Communications Philippines, Inc.
2004.10 - 2005.05
Bachelor of Science - Computer And Information Sciences
Philippine Women's University
High School Diploma -
St. Mary's
San Fernando Amorsolo School