Jeanalyn Palomar
Panabo, Province Of Davao Del Norte,DAV
Summary
Dedicated Funeral Manager with extensive experience at Rivera Funeral Homes, excelling in compassionate communication and regulatory compliance. Successfully coordinated diverse funeral services, enhancing operational efficiency and client satisfaction. Proven ability to train staff on best practices while maintaining adherence to OSHA regulations, ensuring a supportive environment for grieving families.
Overview
20
20
years of professional experience
Work History
Funeral Manager
Rivera Funeral Homes
05.2006 - Current
- Coordinated funeral services, ensuring adherence to family wishes and cultural customs.
- Managed operational tasks, including scheduling viewings and arranging transportation for deceased.
- Provided compassionate support to grieving families, facilitating memorial planning discussions.
- Oversaw staff training on best practices in client service and regulatory compliance.
Funeral Secretary
Rivera Funeral Homes
05.2006 - Current
- Managed scheduling and coordination of funeral services, ensuring seamless operations within a high-pressure environment.
- Maintained accurate records and documentation for client services, enhancing operational efficiency and compliance.
- Assisted families with arrangements, providing compassionate support during challenging times while adhering to protocols.
- Streamlined communication between departments, improving workflow and response times for client inquiries.
Education
High School Diploma -
Maranatha. Christian Academy
Bacolod City 03-2006
Skills
- Compassionate communication
- Pricing structures
- Regulatory compliance
- OSHA regulations
Timeline
Funeral Manager
Rivera Funeral Homes
05.2006 - Current
Funeral Secretary
Rivera Funeral Homes
05.2006 - Current
High School Diploma -
Maranatha. Christian Academy