Summary
Overview
Work History
Education
Skills
Timeline
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Jean Pasaje

Davao City, Province Of Davao Del Sur

Summary

Dynamic Operations Manager with a proven track record at Manna Korean Restaurant, enhancing communication, ensuring regulatory compliance, and boosting customer satisfaction. Expert in strategic planning and budget management, adept at decision-making and quality assurance. Achieved financial targets through effective resource allocation, demonstrating a blend of hard and soft skills to drive operational excellence.

Developed critical skills in project management and team leadership within fast-paced operational environments, now seeking to transition into new field. Demonstrated success in optimizing processes and driving efficiency. Looking to apply these transferable skills in fresh and challenging context.

Overview

3
3
years of professional experience

Work History

Manager of Operations

Manna Korean Restaurant
01.2021 - 04.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Education

Bachelor of Administration - Human Resources Management

Holy Cross of Davao College
Davao City
04-2016

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Data analysis
  • Goal setting
  • Resource allocation
  • Documentation and reporting
  • Workflow optimization
  • Budget management
  • Operations management

Timeline

Manager of Operations

Manna Korean Restaurant
01.2021 - 04.2024

Bachelor of Administration - Human Resources Management

Holy Cross of Davao College
Jean Pasaje