Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Interests
Timeline
Generic
Jean Ezra Salvador

Jean Ezra Salvador

Sales Representative
Makati City, Metro Manila,00

Summary

Motivated and enthusiastic individual seeking opportunities to contribute to community development and cultural exchange. Passionate about social impact, teamwork, and learning new skills in diverse environments. Fluent in English and eager to learn new things.

Overview

9
9
years of professional experience
2
2
Certifications
1
1
Language

Work History

Sales Manager

Saint Bags and Accessories Shop
09.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Caregiver

Serafina Learning Center Inc
05.2023 - 02.2024
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Customer Service Representative

Depromo Inc
12.2018 - 02.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Delivery Driver Supervisor

GrabTaxi PH
08.2016 - 07.2017
  • Conducted regular performance evaluations for drivers, identifying areas for improvement or additional training as needed.
  • Collaborated with sales representatives to ensure delivery priorities aligned with client expectations.
  • Increased departmental efficiency by implementing new technology tools related to tracking shipments and managing routes.
  • Coordinated staff scheduling to ensure optimal coverage during high-demand periods while minimizing overtime expenses.

Education

Bachelor of Arts - Communication And Service Management

University of Makati
Makati City, Metro Manila, Philippines
05.2001 -

Skills

Languages: English: Fluent (C2), German: Beginner (A1, actively learning), Spanish: Intermediate (B1)

Certification

2023 Certificate in Volunteer Management, Online Course, Coursera

Additional Information

  • Interests: Traveling, cultural exchange, hiking, and community service
  • Availability: Available to start immediately, flexible with hours
  • References: Available upon request

Accomplishments

  • Created a company-wide, comprehensive training program for all sales team members.
  • Resolved product issue through consumer testing.

Interests

Community service, Development and Advocacy

Timeline

Sales Manager

Saint Bags and Accessories Shop
09.2024 - Current

Caregiver

Serafina Learning Center Inc
05.2023 - 02.2024

2023 Certificate in Volunteer Management, Online Course, Coursera

03-2023

2023 Basic Life Support (theory) e-learning course by Florence Academy

02-2023

Customer Service Representative

Depromo Inc
12.2018 - 02.2020

Delivery Driver Supervisor

GrabTaxi PH
08.2016 - 07.2017

Bachelor of Arts - Communication And Service Management

University of Makati
05.2001 -

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Jean Ezra SalvadorSales Representative