Application Maintenance: Ensure the smooth operation and maintenance of client applications.
Documentation: Create and manage comprehensive help documents for users.
Bug Resolution: Identify, analyze, and resolve bugs reported by users.
Change Management: Implement Requests for Change (RFCs) on specific modules as required.
Root Cause Analysis: Perform in-depth analysis to determine the root causes of issues.
Database Management: Oversee and manage backend database systems to ensure data integrity and performance.
API Development: Design and develop APIs to integrate with various applications.
Technologies: Proficient in C# and OutSystems.