Jazz Garcia
Waitress
Block 11 Lot 11 Springwoods Country Homes, Barangay Tulay, Minglanilla, Cebu
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Waitress
Oceania Cruises
12.2016 - Current
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
Waitress
Cebu City Marriott Hotel
05.2014 - 12.2016
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Bachelor of Science - Hospitality Management
Cebu Technological University
Cebu City 05.2001 -
Skills
Order Accuracy
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Received Service Excellence Award ( Passing The Mystery Integrity Audit October
2015) Cebu City Marriott Hotel - BRILLIANT HOST AWARD (Guest Appreciated the Good Service 6 times)
Cebu City Marriott Hotel - Nominated as Employee Of The Month twice by my supervisors onboard.
Timeline
Waitress
Oceania Cruises
12.2016 - Current
Waitress
Cebu City Marriott Hotel
05.2014 - 12.2016
Bachelor of Science - Hospitality Management
Cebu Technological University
05.2001 -
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