Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jay Wilkes de Guzman

Pasig, Metro Manila

Summary

Dynamic Business Development Manager with a proven track record at JP SYSTEMS ASIA, INC, excelling in client relationship building and negotiations. Successfully expanded the client base, driving revenue growth through strategic marketing initiatives and exceptional customer service. Adept at team leadership, fostering a high-performance culture while delivering tailored solutions that meet unique client needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Development Manager

JP SYSTEMS ASIA, INC
10.2022 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Kept meticulous client notes and updated account information in company databases.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Analyzed performance metrics to identify areas for improvement and implement corrective actions.
  • Participated in trade shows and conferences to network and generate leads.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Business Development Manager

MEGAWIDE FORMWORKS BUSINESS UNIT
05.2022 - 10.2022
  • Reports to the Vice President of the Business Unit and mainly responsible in directing, managing, and overseeing the daily activities of the Business Development Team to ensure continuous and smooth operations and achieve revenue target of the Business Unit.
  • Develops business and marketing plans in coordination with the Top Management to achieve the target revenue of the Business Unit.
  • Conducts budget, sales, expense and revenue analysis and provides recommendations on how to achieve business growth.
  • Identify and maintain new contacts and networks relevant for business development and project identification.
  • Assess value for money and make recommendations for improvement.
  • Prepare presentations and present at client meetings, industry exhibits, trade shows and conferences.
  • Responsible for reviewing the commercial terms in order to ensure profitability and security of the Business Unit.
  • Review business proposals and sale contracts prepared by the Business Development Officers to ensure that they adhere to the rules and guidelines.
  • Responsible in managing market research by obtaining information on market conditions, prospective clients, market projections, industry practices and trends.
  • Conducts research to identify new markets and customer needs.
  • Prepare marketing plans with the help of Marketing and Sales Department to target the identified markets.
  • Ensures that the customers are satisfied with the products and services of the Business Unit.
  • Leads the Team in negotiating tender and contract terms and conditions that would be advantageous to the Business Unit.
  • Identify areas for improvement and strategies in order to develop customer satisfaction.
  • Leads the team in dealing with sales inquiries and convert them to order.
  • Ensures that the after sales support services are provided by continuous site visits and communications with the clients.
  • Responsible in providing assistance to the Accounting and Finance Department in collecting receivables by constantly coordinating with the clients.
  • Monitors the processing of the invoices and tracks the progress and status thereof up to obtaining approval.
  • Attends to weekly Operational meeting and presents the Business Development activities to update the other departments.
  • Works with the HR department in setting the talent and training plan for the member of the team.

Territory Manager

EFCO PHILIPPINES LTD.
03.2017 - 04.2022
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Primary responsible for generating profitable business through the sales and rental of Efco forming systems.
  • Actively prospects and develops long-term customer relationships in a designated sales territory.
  • Approaches prospective customers and interviews to identify customer needs.
  • Develops and delivers compelling sales presentations.
  • Maintains up to date awareness of industry trends and competition.
  • Meets/exceeds objectives for invoiced sales and orders.
  • Works directly with formwork buyers for sale and rental of EFCO forms and be the Account Manager to ensure all customer needs are met and satisfied.
  • Prospects in a designated sales territory to identify and prioritize potential customer and project opportunities for EFCO formwork systems.
  • Manages a sales funnel of these opportunities using the EFCO TMOS software.
  • Works with the District Manger to ensure that adequate selling resources are applied to every customer opportunity.
  • Estimates projects using EFCO guidelines.
  • Develops compelling presentations using PASS toolkit software.
  • Meets with customers and present the solution.
  • Answer’s objections and validate EFCO Lowest in Place Cost solutions to the customers forming needs.
  • Closes orders with customers and contract using EFCO standards contract documents. Prepares documentation for order entry.
  • Communicates and coordinates with the District and corporate team to ensure that the customers formwork needs are completely satisfied and customer relationship properly managed.
  • Performs other job related duties and special projects as required including attending training and education seminars in local and corporate offices.

Field Supervisor

EFCO PHILIPPINES, LTD.
06.2013 - 02.2022
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Assists with the erection of forming equipment on job sites.
  • Handles irregularities as needed and consistently reviews and ensures product safety guidelines are met.
  • Helps customers with cycling procedures of formwork, completing facts sheets for each job site.
  • Identifies best solutions for customers, working with district and corporate personnel.
  • Acts as a troubleshooter, recognizing potential problems and coaching customers.
  • Completes field service scheduling requirement.
  • Reviews blueprints and pre-plans for best practices.
  • Counts equipment ensuring mistakes are caught, working with sales and engineering staff to determine needs.
  • Works as a sale partner with Territory Managers to create customer solutions prior to the sale by demonstrating initial cycling of forms with contractors.
  • Performs other job related duties and special projects as required.

Project In-Charge

RAMCAR - KFC ENGINEERING
12.2011 - 03.2013
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Formwork Engineer /Civil Site Engineer

MGS CONSTRUCTION, INC.
07.2007 - 10.2011
  • Reduced construction costs through effective negotiation with suppliers and subcontractors.
  • Monitored execution of contract work for compliance with design plans and specifications.
  • Improved project efficiency by streamlining communication between team members and stakeholders.
  • Implemented quality control measures at every stage of the project life cycle in order to ensure consistently high levels of performance across all aspects of the work undertaken.
  • Completed projects on time and within budget using detailed scheduling techniques and resource allocation strategies.
  • Enhanced safety measures by implementing rigorous site inspections and risk assessments.
  • Collaborated effectively with multidisciplinary teams to achieve project goals and deliver high-quality results.
  • Mentored junior engineers on the team sharing knowledge about best practices improving their overall professional skill sets.
  • Provided technical support during construction phases, addressing any arising issues promptly to minimize delays.
  • Conducted regular progress reports and updates to keep project stakeholders informed.
  • Managed construction contracts from bidding to completion, ensuring adherence to scope, schedule, and budget constraints while maintaining strong relationships with clients.
  • Performed routine training and attended special events to enhance job knowledge and skills.
  • Developed comprehensive site plans that accounted for environmental concerns, regulatory requirements, and community needs.
  • Checked technical designs and drawings for adherence to standards.
  • Identified and resolved potential structural issues.
  • Supervised various municipal works and modernization projects and performed line and grade surveys.

Education

Bachelor of Science - Civil Engineering

Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines
05-2006

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Negotiations
  • Decision-making
  • Client relationship building
  • Business development
  • Sales and marketing
  • Team collaboration
  • Goals and performance
  • Verbal and written communication
  • Operations
  • Lead generation

Certification


  • Licensed Civil Engineer - May 2007

Timeline

Business Development Manager

JP SYSTEMS ASIA, INC
10.2022 - Current

Business Development Manager

MEGAWIDE FORMWORKS BUSINESS UNIT
05.2022 - 10.2022

Territory Manager

EFCO PHILIPPINES LTD.
03.2017 - 04.2022

Field Supervisor

EFCO PHILIPPINES, LTD.
06.2013 - 02.2022

Project In-Charge

RAMCAR - KFC ENGINEERING
12.2011 - 03.2013

Formwork Engineer /Civil Site Engineer

MGS CONSTRUCTION, INC.
07.2007 - 10.2011

Bachelor of Science - Civil Engineering

Polytechnic University of The Philippines

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Jay Wilkes de Guzman