JAYSON VALENZUELA
PRK. 11B, POBLACION TUPI SOUTH COTABATO
Summary
Dynamic Receptionist with a proven track record of enhancing office efficiency and client satisfaction through exceptional organization and time management skills. At my previous role, I excelled in data entry and customer relations, significantly improving client retention.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Prk. 9, Poblacion Tupi South Cotabato
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Education
Bachelor of Science - Information Technology
South East Asian Institute of Technology
Brgy. Crossing Rubber Tupi South Cotabato07.2022
High School Diploma -
Sto Niño National High School
Brgy. Poblacion Sto Niño South Cotabato05.2018
Elementary -
Sto Niño Central Elementary School
Brgy. Poblacion Sto Niño South Cotabato05.2012
Skills
- Organization skills
- Time Management
- Data Entry
- Customer/Client relations
- Typing Speed
- Computer literate
- PC Troubleshooting
- Proficient skills in software applications(MS word, Exel, and Powerpoint presentation)
- Technical Support
- Verbal and written communication
Certification
- Certified Receptionist, Viajero Motorsales - One Year
Languages
English
Tagalog
Ilonggo
Bisaya
Timeline
Receptionist
06.2023 - Current
Bachelor of Science - Information Technology
South East Asian Institute of Technology
High School Diploma -
Sto Niño National High School
Elementary -
Sto Niño Central Elementary School