Strong Leader with solid background in managing onsite operations. Proven ability to oversee daily tasks and ensure smooth workflow, contributing to significant improvements in team efficiency. Demonstrated skills in problem-solving and team leadership.
Overview
6
6
years of professional experience
Work History
Onsite Manager
Express Employment (Client: Pepperidge Farm)
Lakeland, FL
12.2023 - Current
Managed a workforce of approximately 50 temporary associates, ensuring proper staffing levels and workforce efficiency for the manufacturing plant
Served as the primary liaison between Express Employment, Pepperidge Farm/Campbell's Soup, and employees to ensure seamless communication and effective staffing solutions
Supervised the recruitment, onboarding, and background verification process, ensuring candidates met company hiring criteria and compliance standards
Conducted new hire orientation classes every other week, educating employees on company policies, safety procedures, and job expectations
Audited and submitted payroll on a weekly basis, ensuring accuracy in hours worked, overtime calculations, and compliance with wage regulations
Oversaw scheduling, attendance, and performance management of temporary employees, addressing workforce challenges and improving retention rates
Made critical decisions regarding employee assignments, including terminating assignments when necessary due to performance, attendance, or policy violations
Prepared and submitted key reports directly to the client's HR Manager, including: Mid-week temp associate hours report to assist in workforce planning and production management
Weekly full hours report before payroll submission to ensure accuracy and compliance
Conducted safety training, policy enforcement, and workplace compliance initiatives to maintain a productive and hazard-free environment
Resolved employee concerns, conducted coaching sessions, and implemented engagement strategies to enhance job satisfaction and reduce turnover
Tracked and analyzed key performance metrics, providing reports and insights to improve staffing strategies and operational efficiency
HR Background Verification Specialist
Citi Bank Corporate
Tampa, FL
02.2023 - 10.2023
Managed a high-volume caseload of at least 25 candidates per week, ensuring the timely and accurate completion of background screenings
Conducted full verification processes, including employment history, education (degree verification), and criminal background checks, in compliance with company policies and industry regulations
Assessed verification results against company criteria, ensuring compliance with hiring policies—flagging discrepancies and facilitating the rescinding of offers when necessary
Collaborated with internal stakeholders and external vendors to resolve verification discrepancies efficiently
Maintained confidential employee records and ensured documentation accuracy for audit and compliance purposes
Provided timely updates to hiring managers and HR partners regarding background check status and potential concerns
Assisted in refining background screening procedures to improve efficiency and compliance with evolving regulatory standards
HR Intern
Pactiv Evergreen
Lakeland, FL
02.2022 - 12.2022
Supported efforts to optimize employee engagement, diversity and inclusion
Worked with team to coordinate company events for recruitment
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews
Pre-screened resumes prior to sending to hiring managers for consideration
Uploading New Hire documents to ADP
Scheduling New hires for Pre employment Drug Screenings
Maintained Personnel Files including I-9 documents electronically, Employee Agreements, New hire paperwork and employee Disciplinary records and medical
Conducting New hire Orientation and Creating New hire Binders
General Manager
Westside Auto Repair
Lakeland, FL
10.2019 - 03.2022
Proficient in billing specialist within the company
Managed budget implementations, and contract details
Introduced new methods, practices and systems to reduce turnaround time
Overseeing business Process flow
Delegating time management with vehicle retention time
Used Marketing Tools and social media strategies such as (Yelp, Google, and Facebook) to increase traffic flow as well as customer connections