Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAYSON MIRABETE

Pangil, Province of Laguna,LAG

Summary

A dynamic professional with a proven track record at IQOR Philippines Sta.Rosa, adept in heavy lifting and showcasing exceptional teamwork and communication skills. Excelled in enhancing customer satisfaction and streamlining processes, demonstrating physical stamina and a commitment to excellence. Achieved significant improvements in efficiency and service quality, leveraging both hard and soft skills to exceed employer expectations.

Overview

14
14
years of professional experience

Work History

Farm Laborer

Lee Ju Oh
05.2024 - 11.2024
  • Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.

Bilingual Customer Service Representative

ROJOBPO
01.2022 - 07.2022
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.

Verification Representative

Iqor Philippines
02.2018 - 04.2019
  • Streamlined the verification process with efficient organization and time management skills.
  • Contributed to a positive work environment by effectively communicating with colleagues and supporting team efforts.
  • Demonstrated adaptability by quickly learning new systems and processes as they were introduced within the workplace.

Sales Agent

Smart Telecom
09.2016 - 02.2018
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Service Crew Member

Mang Inasal Restaurant
04.2014 - 09.2014
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Liaison Officer

NARRA MANPOWER AND HUMAN RESOURCES
05.2013 - 10.2013
  • Provided guidance to new employees during onboarding process, expediting their integration into the organization.
  • Established effective communication channels by collaborating with various departments and stakeholders.
  • Coordinated efforts between teams to achieve project objectives within tight deadlines.

Driver Helper

Greenwood Pallet&Furniture
04.2011 - 02.2012
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.

Education

High School Diploma -

Poten And Eliseo Quesada Memorial NHS
Paete, Province Of Laguna, Philippines
04-2027

Skills

  • Heavy lifting
  • Physical stamina and endurance
  • Crops harvesting
  • Greenhouse operations experience
  • Teamwork and communication

Languages

Spanish
Intermediate (B1)
Korean
Beginner (A1)

Timeline

Farm Laborer

Lee Ju Oh
05.2024 - 11.2024

Bilingual Customer Service Representative

ROJOBPO
01.2022 - 07.2022

Verification Representative

Iqor Philippines
02.2018 - 04.2019

Sales Agent

Smart Telecom
09.2016 - 02.2018

Service Crew Member

Mang Inasal Restaurant
04.2014 - 09.2014

Liaison Officer

NARRA MANPOWER AND HUMAN RESOURCES
05.2013 - 10.2013

Driver Helper

Greenwood Pallet&Furniture
04.2011 - 02.2012

High School Diploma -

Poten And Eliseo Quesada Memorial NHS
JAYSON MIRABETE