Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills.
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in auditing, bookkeeping, accounts payable etc, with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
License Tour Guide
Krischana Travel & Tours
01.2022 - Current
Leading engaging tours while ensuring safety and security of guests
Customer Service Representative
Hello Fresh U.S.A (Philippines)
01.2021 - 01.2022
Proficiently managing customer calls as well as addressing customer needs and providing solutions
Resort Manager
Pangulatan Beach Resort
01.2018 - 01.2020
Responsible for guest satisfaction, personnel management and bookkeeping
Marketing Professional
Toyota Puerto Princesa Inc.
01.2014 - 01.2018
Executes marketing strategies to promote products and providing exceptional customer service
Accounting Clerk
Puerto Pension
01.2013 - 01.2014
Accurately maintained financial records and addressed discrepancies to ensure smooth financial operations
Store Supervisor
Sports House International Leisure Inc.
01.2012 - 01.2013
Supervision of employees, handling finance and stock management while ensuring store profitability
Night Revenue Auditor
Ten Knots Development Corporation
01.2010 - 01.2012
Bookkeeping management and maintaining accurate financial records
Education
Professional Regulation Commission Licensure Exam for Professional Teacher -
TESDA Bookkeeping NCIII - undefined
Full Bright College Diploma in Teaching - undefined
Palawan State University Bachelor of Science in Business Administration - undefined
Skills
Decision-makingundefined
Training Seminars
2023, Filipino Brand Of Service Excellence Seminar- Conducted by Department of Tourism
2016, Computations of Product Prices Training (Champion)
2014, Product Knowledge Training (Toyota Puerto Princesa)
2013, KYC (Knowing Your Customer Training)
2008 - 2009, Legend Hotel Palawan (Accounting Department)
Personal Information
Citizenship: Filipino
Date of Birth: 06/27/89
Gender: Male
Marital Status: Single
References
Ronald Fragata, Instructor, Full Bright College, 0997-635-0485
German Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic ToursGerman Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic Tours