Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic
JAYSON DE LA ROSA

JAYSON DE LA ROSA

RESTAURANT MANAGER
Dueñas, Province Of Iloilo

Summary

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

13
13
years of professional experience
5
5
Certifications

Work History

Restaurant Manager

BMB FOODS – CHICKEN DELI
06.2018 - 07.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.


Team Member(FOH Service Leader)

Primepower Manpower Services/PPI HOLDINGS INC.
09.2016 - 05.2018
  • Provides great customer service
    Greet customers and present menus
    Arrange table settings.
  • Take and serve Food/drinks customers order
    Doing suggestive selling to increase sales.
    Ensuring food safety and product quality
    Deliver checks and collect payments.
  • Trained new (FOH) team members by relaying
    information on company procedures and safety
    requirements.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

POS-Cashier

Avon Cosmetics Inc
02.2014 - 01.2016
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Ensured the accuracy of pricing information through regular price audits and updates on POS systems.
  • Collaborated with team members to maintain clean, organized, and well-stocked shelves for enhanced shopping experiences.
  • Assisted in maintaining well-stocked, clean sales floor by unloading merchandise from delivery trucks, organizing merchandise, and transporting merchandise from stockroom to sales floor.
  • Built strong relationships with customers through friendly demeanor, attentive listening skills, and genuine interest in their needs.
  • Supported management in achieving monthly sales targets through proactive engagement with customers and upselling strategies.
  • Completed daily opening/closing procedures to maintain operational efficiency and security standards within the workplace.

Sales Merchandiser

(PRIMESTIHL) Moostbrand Home Depot
06.2012 - 02.2014
  • Developed strategic merchandising plans for product placement and promotion, resulting in higher revenue.
  • Monitored competitor activities and trends, adjusting strategies accordingly to maintain a competitive edge in the market.
  • Increased sales by establishing strong relationships with clients and understanding their needs.
  • Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
  • Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
  • Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.

Sales Utility Clerk

Mandurriao Star Inc, SM City Department Store
07.2011 - 12.2011
  • Supported promotional events through engaging demonstrations that showcased the benefits of particular items.
  • Boosted overall sales by consistently providing excellent customer service and product knowledge.
  • Collaborated with colleagues for effective teamwork, resulting in a positive work environment and higher overall sales performance.
  • Fostered strong communication channels between departments which led to better coordination during peak periods.
  • Participated in ongoing training to stay current on industry trends, product features, and selling techniques.
  • Offered personalized shopping assistance based on individual customer needs/preferences for an elevated shopping experience.
  • Enhanced store reputation with exceptional attention to cleanliness, presentation, and customer experience.
  • Conducted regular price checks ensuring compliance with company guidelines while maintaining competitive edge.

Education

BACHELOR OF SCIENCE IN INFORMATION SYSTEM -

Iloilo Science And Technology University
Burgos St. La Paz, Iloilo City
04.2001 -

Skills

Staff management

Accomplishments

EMPLOYEE OF THE YEAR(2019)
BMB FOODS - CHICKEN DELI
December 14, 2019


DISTINGUISHED GRADUATE

Duenas General Comprehensive High School
Pob. B Duenas, Iloilo

April 2007


Additional Information

REFERENCES


GARRY B. APACHICHA

Satellite Distribution Manager – Western Visayas
PPI Holdings Inc.

09391215066


MARK ALVIN B. BATILARAN

National Documentation Manager

8990 Holdings Inc.

09811115938


MICHAEL S. GABAYERON

Area Sales and Operations Manager
Beautiful Horizon Inc. Iloilo City
09171689898





Certification

BASIC OCCUPATIONAL SAFETY AND HEALTH TRAINING FOR SAFETY OFFICER 1 Department of Labor and Employment

Timeline

CHICKEN DELI (FOOD SAFETY AND SANITATION TRAINING)

09-2021

CHICKEN DELI 2021 RM ASSEMBLY (L.E.A.D) TRAINING

08-2021

CHICKEN DELI (BACK OF THE HOUSE TRAINING)

08-2021

BASIC OCCUPATIONAL SAFETY AND HEALTH TRAINING FOR SAFETY OFFICER 1 Department of Labor and Employment

10-2019

Restaurant Manager

BMB FOODS – CHICKEN DELI
06.2018 - 07.2024

Team Member(FOH Service Leader)

Primepower Manpower Services/PPI HOLDINGS INC.
09.2016 - 05.2018

POS-Cashier

Avon Cosmetics Inc
02.2014 - 01.2016

Sales Merchandiser

(PRIMESTIHL) Moostbrand Home Depot
06.2012 - 02.2014

Sales Utility Clerk

Mandurriao Star Inc, SM City Department Store
07.2011 - 12.2011

CERTIFICATE OF PERSONAL COMPUTER OPERATION (PCO)

03-2009

BACHELOR OF SCIENCE IN INFORMATION SYSTEM -

Iloilo Science And Technology University
04.2001 -

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