Jayrick A. Jacob
Taguig City
Summary
Senior Process Executive experienced in balancing customer service and support objectives with innovative process improvement and execution. Client-focused and solutions-oriented with strong analytical mindset to deliver product value proposition.
Overview
13
13
years of professional experience
Work History
Senior Process Executive
Cognizant Philippines
07.2019 - Current
Customer Service Representative
Telus International Inc.
04.2015 - 06.2019
Stock man / Delivery Clerk
Krispy Kreme MOA Factory
06.2012 - 03.2015
Education
Bachelor of Science - Hotel and Restaurant Management
Jose Rizal University
01.2011
Skills
- Efficiency improvement
- Data analysis
- Compliance
- Data review
CHARACTER REFERENCES
* Available upon request
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I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Timeline
Senior Process Executive
Cognizant Philippines
07.2019 - Current
Customer Service Representative
Telus International Inc.
04.2015 - 06.2019
Stock man / Delivery Clerk
Krispy Kreme MOA Factory
06.2012 - 03.2015
Bachelor of Science - Hotel and Restaurant Management
Jose Rizal University
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