Jayrald D. Paculod
Davao City
Summary
Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
11
11
years of professional experience
Work History
NgKHAI Development Corporation
01.2019 - 01.2025
- - Supported IT and operational functions, including troubleshooting and configuration.
- - Assisted with workflow management and system-related tasks.
Cashier
Gumahin Sari-sari Store
01.2015 - 01.2016
- - Handled cash transactions and customer service.
- - Maintained accurate records of daily sales.
Attendant
Gumahin Net Café
01.2014 - 01.2015
- - Assisted customers with computer usage.
- - Monitored computer systems and ensured smooth operations.
Education
Bachelor of Science - Information Technology
University of Southeastern Philippines
09.2025
High School - undefined
Gorgonia Tajo Sr. National High School
01.2014
Elementary School - undefined
J. Bastida Elementary School
01.2010
Skills
- Computer Literate: MS Office, Excel
- Field Service Management (FSM)
- OWFM
- Troubleshooting (Modem configuration & basic IT support)
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Customer service
- Reliability and punctuality
- Complex Problem-solving
References
Michael Glenn, Pagsuguiron, mkpagsuguiron@globe.com.ph
Timeline
NgKHAI Development Corporation
01.2019 - 01.2025
Cashier
Gumahin Sari-sari Store
01.2015 - 01.2016
Attendant
Gumahin Net Café
01.2014 - 01.2015
High School - undefined
Gorgonia Tajo Sr. National High School
Elementary School - undefined
J. Bastida Elementary School
Bachelor of Science - Information Technology
University of Southeastern Philippines