Jay Paul Padaong
Summary
Detail-oriented Hospitality Management graduate with over a year of experience in guest service and public area operations. As Team Leader, oversees staff performance and maintains high standards of cleanliness and guest satisfaction. Designs floral arrangements that enhance the resort's ambiance and create memorable experiences. Expertise in team supervision, event coordination, and operational efficiency drives service quality and team success.
Overview
1
1
year of professional experience
Work History
Team Leader, Housekeeping Public Area / Florist
Crimson Resort & Spa Boracay
Boracay Island
06.2025 - Current
- Lead and supervise public area staff, ensuring high standards of cleanliness and guest service.
- Coordinated daily assignments, monitored performance, and provided guidance to team members to ensure effective operations.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Managed team schedules to align staffing levels with project needs and deadlines.
- Respond promptly to guest requests and resolve issues to ensure satisfaction.
- Maintain presentation of lobbies, corridors, and resort facilities, ensuring a welcoming environment.
- Operate cleaning and maintenance equipment safely and efficiently.
- Design and arrange floral decorations for resort events, lobbies, and guest areas.
- Collaborate with event teams to create themed floral displays that enhance the resort’s ambiance.
- Developed and implemented solutions to overcome project challenges, ensuring timely completion and successful results.
Housekeeping Public Area Attendant (OJT)
Crimson Resort & Spa Boracay
Boracay Island
02.2025 - 05.2025
- Performed routine and deep-cleaning tasks adhering to hotel SOPs to enhance overall hygiene standards.
- Supported guest service by maintaining cleanliness and organisation in public areas.
- Collaborated with team members to uphold guest satisfaction and meet service standards.
- (~700 hours)
Education
Bachelor of Science - Hospitality Management
Jose Rizal Memorial State University
05-2025
Skills
- Sanitation compliance
- Equipment maintenance
- Inventory management
- Event coordination
- Floral arrangement
- Guest services
- Guest assistance & teamwork
- Time management
- Maintenance reporting & coordination
- Project management
- Team supervision
- Leadership skills
- Microsoft Excel
Languages
5,C1
Languages
English
Timeline
Team Leader, Housekeeping Public Area / Florist
Crimson Resort & Spa Boracay
06.2025 - Current
Housekeeping Public Area Attendant (OJT)
Crimson Resort & Spa Boracay
02.2025 - 05.2025
Bachelor of Science - Hospitality Management
Jose Rizal Memorial State University