JAYMIE M. SOLIS
Dasmariñas City,
Summary
Resourceful and adaptable hospitality professional with a comprehensive background in high-volume customer service, promotions, and team coordination. Leveraging hands-on experience from premium service roles and a solid academic foundation in Business Management, I excel in dynamic, multicultural environments. Seeking to join a prestigious cruise line where my proactive problem-solving, effective communication, and commitment to guest satisfaction will drive onboard operational excellence and create unforgettable experiences for guests.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BARISTA
STARBUCKS
07.2023 - Current
SOCIAL MEDIA EVALUATOR
APPEN
10.2022 - 06.2023
SERVICE CREW (CSR)
JAFRA MPC (GREENWICH)
05.2021 - 07.2022
SERVICE CREW
IKAW FOOD, OPC (MCDONALDS)
09.2019 - 07.2020
SERVICE CREW
CUP & SAUCER CAFÉ
04.2018 - 03.2019
Education
Bachelor of Science - Business Management Major in Marketing Management
Cavite State University
Indang, Cavite01-2024
Senior High School - Accountancy Business Management
Philippine Christian University
Dasmariñas City, Cavite01-2020
Junior High School -
Francisco E. Barzaga Integrated HighSchool
Dasmariñas City, Cavite01-2018
Elementary School -
Dasmarinas Elementary School
Dasmarinas City, Cavite01-2015
Skills
- Guest Service Excellence: Consistently deliver outstanding service and exceed guest expectations in diverse, multicultural settings
- Effective Communication: Clearly convey information and build positive relationships across varied audiences and teams
- Operational Efficiency: Streamline processes and manage high-volume service environments with precision Team Collaboration & Leadership: Work seamlessly with colleagues and lead initiatives to achieve service excellence
- Problem Solving: Quickly identify challenges and implement innovative, effective solutions
- Promotional Strategy: Execute targeted initiatives to enhance brand visibility and drive guest engagement
Certification
Coffee Master Certification - Starbucks Coffee Academy
Personal Information
- Age: 23
- Place of Birth: Dasmariñas City, Cavite
- Height: 5'4
- Weight: 56 kg
- Date of Birth: 11/10/01
- Marital Status: Single
- Emergency Contact: Elmina M. Solis, 09456103805
Timeline
BARISTA
STARBUCKS
07.2023 - Current
SOCIAL MEDIA EVALUATOR
APPEN
10.2022 - 06.2023
SERVICE CREW (CSR)
JAFRA MPC (GREENWICH)
05.2021 - 07.2022
SERVICE CREW
IKAW FOOD, OPC (MCDONALDS)
09.2019 - 07.2020
SERVICE CREW
CUP & SAUCER CAFÉ
04.2018 - 03.2019
Bachelor of Science - Business Management Major in Marketing Management
Cavite State University
Senior High School - Accountancy Business Management
Philippine Christian University
Junior High School -
Francisco E. Barzaga Integrated HighSchool
Elementary School -
Dasmarinas Elementary School
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