Summary
Overview
Work History
Education
Skills
Timeline
Generic
JAYMELOU DIOQUINO

JAYMELOU DIOQUINO

NORTH COTABATO

Summary

Dynamic Branch Manager with a proven track record at PAGASA PHILIPPINES FINANCE CORPORATION, enhancing customer satisfaction and streamlining operations for efficiency. Expert in branch operations management and fostering customer relationships, with a knack for decision-making and team supervision. Achieved objectives through effective leadership and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Branch Manager

PAGASA PHILIPPINES FINANCE CORPORATION
05.2018 - 06.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Complied with regulatory guidelines and requirements.

Education

Bachelor of Science - DEVELOPMENT MANAGEMENT

UNIVERSITY OF SOUTHERN MINDANAO
06-2017

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Team supervision
  • Client relationship management
  • Verbal/written communication
  • Decision-making
  • Friendly
  • Public speaking

Timeline

Branch Manager

PAGASA PHILIPPINES FINANCE CORPORATION
05.2018 - 06.2024

Bachelor of Science - DEVELOPMENT MANAGEMENT

UNIVERSITY OF SOUTHERN MINDANAO

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JAYMELOU DIOQUINO