Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Jaylord Zamora

Jaylord Zamora

Tiaong, Abraham St. Baliuag Bulacan

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of the company position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Information Desk Attendant

Gloria's Fantasyland
Dipolog City
06.2022 - 08.2022
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized, maintained and updated information in computer databases.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

BSTM - Bachelor Science Tourism Management

Jose Rizal Memorial State University
Dipolog City
08.2021 - 03.2023

Skills

    Customer and client relations

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Certification

[ON JOB TRAINING IMMERSION] BSTM - [360HRS]

Timeline

Information Desk Attendant

Gloria's Fantasyland
06.2022 - 08.2022

BSTM - Bachelor Science Tourism Management

Jose Rizal Memorial State University
08.2021 - 03.2023
Jaylord Zamora