Motivated individual with strong communication, relationship-building, and active listening strengths. She demonstrates reliability and initiative in all tasks and is eager to learn and contribute positively to team objectives. Adaptable to new challenges and committed to achieving workplace success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Concentrix
Quezon City, Metro Manila, Philippines
05.2025 - 04.2026
Assisted customers with inquiries, ensuring timely resolution and satisfaction.
Maintained knowledge of products and services to assist customers accurately.
Adapted quickly to changes in policies or procedures, ensuring compliance at all times.
Engaged in continuous learning to improve product knowledge and service skills.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Service Crew Member
McDonald's
Quezon City, Metro Manila, Philippines
03.2023 - 03.2025
Properly Trained at different store stations, Lobby and Counter