Jaybee Pabelonia
Antipolo City, Province Of Rizal
Summary
Dynamic Quality Assurance Analyst with a proven track record at Mambugan Rubber Services, excelling in quality processes and data analysis. Expert in issue resolution and root-cause analysis, I effectively reduced defect rates while fostering collaboration across teams. Committed to continuous improvement and enhancing operational efficiency through strong mentorship and communication skills.
Overview
19
19
years of professional experience
Work History
Quality Assurance Analyst
Mambugan Rubber Services
01.2023 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
Operations Supervisor
Cultivera Agri Enterprise
01.2016 - 12.2022
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Operations Coordinator
Filipinas Agri Planters Inc.
07.2006 - 12.2015
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
Education
Bachelor of Arts - College of Commerce Major in Economics
University Of Santo Tomas
Manila05-2006
Skills
- Quality assurance
- Quality processes
- Data analysis
- Issue resolution
Timeline
Quality Assurance Analyst
Mambugan Rubber Services
01.2023 - Current
Operations Supervisor
Cultivera Agri Enterprise
01.2016 - 12.2022
Operations Coordinator
Filipinas Agri Planters Inc.
07.2006 - 12.2015
Bachelor of Arts - College of Commerce Major in Economics
University Of Santo Tomas
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