JAY AR LAWAS

• Actively sourcing and identifying top technical talent within the specified domains through various channels such as job boards, social media, professional networks, referrals, and industry events.
• Reviewing resumes, conducting initial screenings, and assessing candidates' technical skills, experience, and cultural fit for the organization and specific client needs.
• Effectively managing candidate pipelines to ensure a steady flow of qualified candidates for current and future client requirements.
• Building and maintaining strong relationships with clients to understand their technical staffing needs, project requirements, and organizational culture.
• Creating compelling job descriptions and advertisements tailored to attract candidates with expertise in data, cloud, cybersecurity, and AI technologies.
• Coordinating and scheduling interviews between candidates and clients, ensuring a smooth and efficient interview process.
• Facilitating offer negotiations between clients and candidates, ensuring competitive and fair compensation packages, and successfully closing job offers.
• Keeping abreast of industry trends, emerging technologies, and market dynamics within the data, cloud, cybersecurity, and AI sectors to better understand client needs and candidate preferences.
• Actively participating in industry events, conferences, and networking groups to expand your professional network, promote the company's brand, and attract top talent.
• Ensuring a positive candidate experience throughout the recruitment process, regardless of the outcome, to maintain a positive employer brand reputation.
• Identify potential clients and business opportunities within the data, cloud, cybersecurity, and AI sectors.
• Develop and maintain relationships with clients, understanding their hiring needs and requirements.
• Pitch the company's services to potential clients, highlighting its expertise in technical recruitment and its ability to provide top talent in the specified domains.
• Negotiate contracts, pricing, and terms with clients, ensuring mutually beneficial agreements.

• Coordinate and schedule interviews, assessments, and meetings between candidates, hiring managers, and interviewers
• Manage interview logistics, including room bookings and video conferencing setups
• Serve as the primary point of contact for candidates throughout the recruitment process
• Communicate with candidates to provide information, updates, and guidance
• Utilize the Applicant Tracking System (ATS) to manage and track candidate information
• Ensure data accuracy and completeness in the recruitment database
• Oversee the end-to-end recruitment process, ensuring all steps are executed seamlessly
• Collaborate with recruiters, hiring managers, and other stakeholders to streamline processes
• Assist in the onboarding process for new hires, including the coordination of orientation sessions and necessary paperwork
• Liaise with relevant departments to ensure a smooth onboarding experience
• Implement strategies to enhance the overall candidate experience
• Gather feedback from candidates and use insights to improve recruitment processes
• Collaborate with recruiters, hiring managers, HR professionals, and other departments to align recruitment efforts with organizational goals
• Foster strong relationships with internal stakeholders
• Coordinate assessments and pre-employment tests for candidates as required
• Ensure that assessment processes align with company standards and policies
• Ensure compliance with recruitment policies, procedures, and legal requirements
• Maintain documentation related to recruitment activities
• Collaborate with external recruitment agencies, background check providers, and other vendors as needed
• Manage relationships and ensure timely and effective service delivery
• Share knowledge and best practices to contribute to team development.

• Develop effective sourcing, assessment, and recruiting strategies to enhance the attraction of qualified candidates
• Develop and oversee robust applicant pipelines by using social media platforms, job boards, and novel and inclusive sourcing strategies
• Collaborate with recruiters and hiring managers to establish sourcing methods and protocols aimed at identifying, assessing, and endorsing highly proficient technical professionals
• Propose innovative modifications, enhancements, and methodologies pertaining to the sourcing strategy in order to guarantee the acquisition of high-caliber candidates that possess both exceptional skill and a strong alignment with the organizational culture.
• Track and report recruitment metrics to the CEO, providing regular updates on talent acquisition progress and challenges.

• Collaborate with HR to ensure the availability of skilled personnel for projects
• Allocate staff to projects based on skill sets, availability, and project requirements
• Manage relationships with external contractors or vendors providing additional resources
• Ensure compliance with vendor agreements and quality standards
• Coordinate with project managers to understand project timelines, milestones, and resource dependencies
• Work closely with project managers to understand project requirements and timelines
• Allocate consultants to projects based on their skills, expertise, and project needs
• Ensure that consultants are effectively utilized across different projects
• Collaborate with business development teams to forecast resource needs for upcoming projects
• Anticipate skill gaps and work proactively to address them through recruitment or training
• Communicate with clients to understand project requirements and expectations
• Ensure that consultants assigned to client projects have the necessary skills and knowledge
• Review client contracts and agreements to ensure that resource allocations align with contractual obligations
• Ensure that consultants comply with client policies and requirements
• Facilitate the onboarding process for new consultants, including orientation and training
• Manage the offboarding process for consultants completing their assignments
• Generate reports on consultant utilization, project profitability, and key performance indicators
• Provide regular updates to leadership on resource-related metrics.

• Develop and implement strategic talent acquisition plans aligned with the organization's overall business objectives
• Work closely with senior leadership to understand workforce planning needs
• Lead, mentor, and inspire a team of talent acquisition professionals
• Foster a collaborative and high-performance culture within the talent acquisition team
• Oversee the end-to-end recruitment process, ensuring efficiency and effectiveness
• Develop and refine recruitment processes, policies, and procedures
• Drive employer branding initiatives to attract and retain top-tier talent
• Ensure a positive and compelling employer brand through various channels
• Develop and implement effective sourcing strategies to identify and attract qualified candidates
• Utilize a variety of channels, including job boards, social media, and networking events
• Oversee candidate assessment and selection processes, ensuring alignment with organizational values and requirements
• Implement tools and techniques for comprehensive candidate evaluation
• Collaborate with senior leadership to understand organizational goals and staffing needs
• Develop and maintain a talent pipeline for critical roles and future organizational needs
• Identify potential candidates for key positions in advance
• Establish key performance indicators (KPIs) and analyze recruitment metrics
• Provide regular reports and insights to leadership for data-driven decision-making
• Manage relationships with external recruitment agencies, vendors, and talent acquisition tools
• Negotiate contracts and ensure service levels meet organizational standards
• Ensure compliance with labor laws, regulations, and internal policies
• Stay informed about legal considerations in talent acquisition
• Collaborate with HR and onboarding teams to ensure a seamless transition for new hires
• Provide support during the onboarding process as needed
• Oversee end-to-end recruitment processes, from job requisition creation to candidate onboarding
• Ensure a smooth and efficient recruitment life cycle
• Contribute to employer branding initiatives to attract top-tier talent
• Promote a positive and compelling image of the organization to potential candidates
• Develop and implement strategic talent acquisition plans aligned with organizational goals
• Collaborate with senior leadership to understand workforce planning needs.

• Develop and implement employee recognition programs to acknowledge and reward outstanding performance
• Coordinate employee appreciation events and celebrations
• Enhance the onboarding process to ensure new employees feel welcomed and engaged from the start
• Facilitate orientation sessions to introduce new hires to the company culture, values, and expectations
• Implement and promote wellness initiatives to support employees' physical and mental well-being
• Organize health-related activities, workshops, and seminars
• Develop and execute communication strategies to keep employees informed about company updates, initiatives, and events
• Foster a culture of open communication and transparency
• Support the formation and activities of employee resource groups, affinity groups, or clubs
• Provide resources and assistance to these groups
• Plan and organize employee engagement events, team-building activities, and social gatherings
• Encourage a sense of camaraderie and collaboration within the workforce
• Promote diversity and inclusion initiatives within the organization
• Implement strategies to ensure all employees feel valued and included
• Contribute to the development and updating of policies related to employee engagement
• Ensure policies align with best practices and legal requirements
• Establish and monitor key metrics related to employee engagement
• Provide regular reports to leadership with insights and recommendations.

• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Monitor all sourcing activities and manage all corporate resources and implement all applicant tracking systems and collaborate with hiring manager to perform all interviews
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests
• Maintains call center database by entering information
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Manage all controllable costs to keep operations profitable

• Working with company leadership to define project objectives, processes, policies, procedures and rules
• Explaining policy implementation to fellow team members
• Getting management approval or approving alterations in rules, procedures and policies
• Informing consumers regarding project goals and expected deliverables
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Confidently answer contacts, through multiple channels (i.e
• Phone, Email, Chat), from customers our company's products and services
• Proactively guide and address customer questions regarding but not limited to; PayPal Products, Resolution Center, Purchase Protection, Seller Protection, Claims Management Processes, Chargebacks, Policy, Procedures and complete Issue Resolution
• Champion the customer's issues and work on their behalf to achieve resolution to queries real time using customer information, appropriate technology and the appropriate policies/procedures
• Adhere to guidelines for account confidentiality and maintain the privacy and security of all PayPal customers
• Take a dynamic approach with customers, investigate inquiries, and use appropriate tools and technology to reach a complete and accurate resolution preventing customer contact
• Recommend alternatives to achieve mutually beneficial outcomes and to deepen the customers' understanding of our PayPal Protections Policies
• Balance the needs of the customer and business while driving loyalty and long-term value
• Escalate customer contacts as necessary
• Forward customer feedback regarding feature requests, product gaps, policy and/or process pain points
• Own your own learning and work to develop skills through all knowledge channels about PayPal's Protections Policies and Procedures
• Conduct occasional outbound contacts to deliver consumer and merchant education via telephone, email or chat
• Ensure new consumers and merchants acknowledge general PayPal related policies and processes and facilitate them to activate transactions
• Develop and maintain cross functional proficiency within selected departments, including buyer product information, Compliance and Risk Operations.

• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service
• Making sales or recommendations for products or services that may better suit client needs
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation
• Go the

• Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing budget.
• Overseeing branding, advertising, and promotional campaigns.
• Preparing and presenting quarterly and annual reports to senior management.
• Keeping informed of marketing strategies and trends.
• Manage all controllable costs to keep operations profitable.

As a Jollibee food service crew my responsibility is to tend to the needs of customers in the restaurant. In addition to my job description also covers providing help assistance in the kitchen when such is needed, it may also include working as a bartender, a host when there is an event, waiter or as a restaurant bus staff. I must ensure that customers always have a great time when dining at the restaurant also part of my duties and responsibilities include setting the table in preparation for customers and clearing tables after customers have finished dinning, we are also expected to be fast in service delivery, be attentive to details and wear jolly demeanor all through working hours, bottom line our focus is to provide a full customer satisfaction.

• Input customer orders into the point-of-sale (POS) system.

Ensure accuracy in order details, including special requests and modifications.

• Process cash and electronic payments accurately.
• Clear and clean tables promptly.
• Follow cleaning schedules for both front-of-house and back-of-house areas.
• Ensure the cleanliness and maintenance of equipment, utensils, and workstations.
• Address customer complaints or concerns with a positive and problem-solving attitude.
• Seek assistance from supervisors or managers if needed.
• Greet customers in a friendly and welcoming manner.
• Assist customers with menu selections and provide information about promotions.
• Address customer inquiries and concerns with professionalism and courtesy.