Hi, I’m
Jay Ann C. Rigonan
Client Onboarding Manager At Viirtual Triage
Davao City
Summary
To find a challenging career in an esteemed organization so that I may grow professionally, while earning a good reputation among my peers. I am seeking a position that will utilize my skills and expertise while offering the chance for advancement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
years of professional experience
3
years of post-secondary education
Work History
Virtual Triage
Client Onboarding Manager
02.2003 - Current
Job overview
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed and maintained courteous and effective working relationships.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
SeedSuite, CANNABIS SOFTWARE
Appointment Setter
03.2010 - 04.2021
WISE BUSINESS PLANS
VIRTUAL ASSISTANT, Senior Business Specialist (sales representative)
01.2004 - 03.2021
Sykes
Technical support /sales representative
03.2018 - 06.2020
Intuit QuickBooks
02.2009 - 07.2020
Inspiro, Dish Network
Pure Sales representative
04.2015 - 06.2017
Education
Bachelor Science from of Tourism Management
01.2011 - 04.2014
Skills
Excellent ability to adapt to difficult situationsDetail orientedCapable problem solverSpeak basic englishGood organizational skillsWorking knowledge of visual basicTime and project managementSummary of QualificationSelf motivated, independent, competitive, sales-driven and result orientedExceptional ability to maintain a professional, neat and well-groomed appearance adheringTo standardsHave the ability to deal with different types of peopleExcellent interpersonal and customer service skills to deal effectively with all business contacts
Coaching and onboarding
Strong client relations skills
Onboarding and mentoring
Project manager supervision
Managing client relations
Excellent managerial techniques
System onboarding
Managerial background
Timeline
Technical support /sales representative
Sykes
03.2018 - 06.2020
Pure Sales representative
Inspiro, Dish Network
04.2015 - 06.2017
Bachelor Science from of Tourism Management
01.2011 - 04.2014
Appointment Setter
SeedSuite, CANNABIS SOFTWARE
03.2010 - 04.2021
Intuit QuickBooks
02.2009 - 07.2020
VIRTUAL ASSISTANT, Senior Business Specialist (sales representative)
WISE BUSINESS PLANS
01.2004 - 03.2021
Client Onboarding Manager
Virtual Triage
02.2003 - Current