Jay Ann Paule
Food And Beverages And Barista
Lubao, Province Of Pampanga
Summary
"Dedicated and passionate Barista and F&B professional with expertise in crafting high-quality beverages and delivering exceptional customer service. Skilled in operating espresso machines, managing cash transactions, and maintaining a clean and organized workspace. Proven ability to work efficiently in fast-paced environments and collaborate with colleagues to ensure seamless service. With a strong focus on customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Hotel Seoul Clark Pampanga Philippines
05.2025 - Current
- Prepare and serve high-quality coffee and
- Provide excellent customer service
- Maintain a clean and organized cafe environment
- Operate cash register and handle transactions
- Work efficiently in a fast-paced environment
F&B (BARISTA) ON-THE -JOB TRAINEE (OJT)
Hotel Seoul Cafe Clark Pampanga Philippines
02.2025 - 04.2025
- Learn and prepare high quality beverages ( espresso, latte, cappuccinos, etc.)
- Provide exceptional customer service and ensure customer satisfaction
- Maintain a clean and organized workspace (cafe, counter and equipment)
Education
Bachelor of Science - Hospitality And Tourism Management
Pampanga State University
Cabambangan Bacolor Pampanga 04.2001 -
Skills
Coffee Preparation: Expertise in brewing, grinding, and steaming coffee
Customer Service: Providing excellent customer experience, handling complaints, and resolving issues
Cash Handling: Operating cash registers, managing transactions, and handling payments
Multitasking: Juggling multiple orders, managing workflow, and prioritizing tasks
Time Management: Efficiently managing time to meet customer demands and maintain a clean workspace
Teamwork: Collaborating with colleagues to ensure smooth cafe operations
Attention to Detail: Ensuring high-quality beverages and maintaining a clean environment
Communication: Clearly communicating with customers, colleagues, and management
Certification
Certificate of Completion ( ON-THE-JOB TRAINING)
Custom
- I do hereby certify that the above information is true and correct to the best of my knowledge.
Jay Ann S. Paule
Applicant
Timeline
Barista
Hotel Seoul Clark Pampanga Philippines
05.2025 - Current
Certificate of Completion ( ON-THE-JOB TRAINING)
05-2025
F&B (BARISTA) ON-THE -JOB TRAINEE (OJT)
Hotel Seoul Cafe Clark Pampanga Philippines
02.2025 - 04.2025
Bachelor of Science - Hospitality And Tourism Management
Pampanga State University
04.2001 -