Jay Akbar Paglangan
English Teacher
Maguindanao
Summary
Dynamic English Teacher with a proven track record at Datu Piang National High School, excelling in instructional design and learner engagement. Fostered a positive learning environment through effective classroom management and collaborative teaching, enhancing student comprehension and promoting empathy. Committed to continuous professional development to ensure high-quality education.
Overview
2
2
years of professional experience
4
4
Certifications
5
5
Languages
Work History
English Teacher
Datu Piang, National High School
05.2024 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Kept classroom organized, clean and safe for students and visitors.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Customer Service Representative
Teleperformance
10.2023 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Practice Teacher
Matalam, High School
02.2023 - 05.2023
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Participated in ongoing professional development opportunities to stay current on best practices in education, ensuring high-quality instruction for all students.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
Bachelor of Science - Secondary Education Major in English
University of Southern Mindanao
Kabacan, Province Of Cotabato, Philippines 04.2001 -
High School Diploma -
Notre Dame of Midsayap College
Midsayap, Cotabato 04.2001 -
Skills
Instructional design
Certification
Teaching English as a Foreign Language Certificate (TEFL)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teaching English as a Foreign Language Certificate (TEFL)
07-2025
Teaching English As A Second Language (TESL)
07-2025
Teaching English to Speakers of Other Languages (TESOL) Teaching English to Young Learners (TEYL)
07-2025
Continuing Professional Development (CPD) Certificate
11-2024
English Teacher
Datu Piang, National High School
05.2024 - Current
Customer Service Representative
Teleperformance
10.2023 - 05.2024
Practice Teacher
Matalam, High School
02.2023 - 05.2023
Bachelor of Science - Secondary Education Major in English
University of Southern Mindanao
04.2001 -
High School Diploma -
Notre Dame of Midsayap College
04.2001 -
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