JAY-AR DELA CRUZ TIONGCO
Davao City, Province Of Davao Del Sur
Summary
Results-driven operation/administrative professional with proven track record in overseeing office and field operations and ensuring smooth workflows. Adept at managing teams, coordinating schedules, and implementing efficient systems. Strong focus on team collaboration and achieving results. Highly organized, adaptable to changing needs, and skilled in problem-solving, communication, and multitasking.
Knowledgeable with proven track record in overseeing administrative operations and driving process improvements. Successful at implementing office protocols and fostering productive work environment. Demonstrated expertise in team leadership and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR ADMIN SUPERVISOR/PROCESS IMPROVEMENT AND SAFETY
LOGICORE INC./TOPLIS LOGISTICS, INC.
07.2023 - Current
- Supervised daily administrative operations, ensuring efficient workflow and adherence to company policies.
- Developed and implemented process improvements that enhanced team productivity and reduced turnaround times.
- Trained and mentored new staff on administrative procedures, fostering a collaborative work environment.
- Coordinated scheduling and resource allocation for multiple projects, optimizing departmental efficiency.
- Assist the Branch Manager and Operations Manager for the overall management of operation align with the company's vision, mission and core values; by ensuring the effectivity and efficiency of the following: warehouse management, cost/budget management, audit and admin management, rewards and consequences management/conflict and complaint management, people management, quality safety and environmental compliance and 5's housekeeping
WAREHOUSE OPERATIONS SUPERVISOR
F2 LOGISTICS PHILIPPINES, INC.
09.2022 - 06.2023
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Led a team of warehouse staff, providing training and mentorship to enhance performance and productivity.
- Implemented process improvements, reducing operational delays and optimizing inventory management systems.
- Coordinated logistics activities, streamlining shipping and receiving processes to enhance overall efficiency.
- In-charge with the overall performance of a particular site, JWSL (Jollibee Worldwide Services Logistics), Unilab Warehouse and Citi DecoArts (Citi Hardware Warehuse) as 3PL by conducting daily/weekly/monthly operational review.
DISTRICT OPERATIONS SUPERVISOR
FLASH EXPRESS PHILIPPINES
04.2021 - 08.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Implemented process improvements that enhanced operational efficiency across multiple districts.
- Developed training programs for staff, fostering skill growth and performance consistency.
- Analyzed operational data to identify trends, guiding strategic decision-making for resource allocation.
- Handling 15+ warehouse distribution center around Davao and North & Cotabato Region
HR SPECIALIST
ARJOINERY INTERNATIONAL/ASCENTIA OUTSOURCING INC
08.2017 - 03.2021
- Developed and implemented recruitment strategies to attract top talent across various departments.
- Streamlined onboarding processes, enhancing new hire integration and reducing time-to-productivity.
- Conducted employee training sessions to improve compliance with company policies and procedures.
- Managed employee relations issues, fostering positive workplace culture and conflict resolution.
- Australian Architectural Outsourcing Industry based in Ortigas, Pasig Metro Manila
SALES AND FIELD OPERATION ASSISTANT SUPERVISOR
ASIAMOTOR INC
07.2015 - 06.2017
- Assisted in overseeing daily operations to ensure team productivity and efficiency.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Coordinated training sessions for new staff, fostering a collaborative work environment.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted operations.
- Worked with management team to implement proper division of responsibilities.
KITCHEN CREW CHIEF
ASM FOODS MCDONALDS 328
04.2012 - 06.2015
- Trained new team members on equipment usage and workflow processes to enhance productivity.
- Supervised daily crew operations, ensuring adherence to safety protocols and operational standards.
- Assisted in daily operations, ensuring adherence to safety protocols and procedures.
- McDonald's All-Star Competition 2013 - Mindanao Market Region Champion
- McDonald's All-Star Competition 2014- National Level 3rd Placer
- Best Batch Grill, Assembler, Employee of the Year
Education
No Degree - FILIPINOHOMES INSTITUTE OF REAL ESTATE
LYCEUM OF THE PHILIPPINES
Cebu City, Province Of Cebu, PhilippinesBachelor of Science - AGRICULTURE MAJOR IN PLANT PATHOLOGY
UNIVERSITY OF SOUTHEASTERN PHILIPPINES
TAGUM CITY, DAVAO DEL NORTEAssociate of Science - BUSINESS ADMINISTRATION MAJOR IN MKTG. MANAGEMENT
LICEO DE DAVAO COLLEGE
TAGUM CITY DAVAO DEL NORTE04-2017
Skills
- Deadline oriented
- Compliance monitoring
- Budget administration
- Database administration
- Human resources
- Relationship building
- Operations management
- Workflow planning
- Team collaboration
- Performance improvement
Affiliations
DAYDC- Dona Alicia Youth Development Council (Vice President)
DYA- Diocese Youth Apostolate (President)
Responder Fire Volunteer- Mabini Davao de Oro Chapter
Certification
-BSBA Best Student Intern
-Academic Excellence Awards (Mayor, Governor, Liceo)
-Leadership Excellence Awards (Liceo, Mayor, Sangguniang Bayan)
-Supreme Student Council Award
-Licean Ambassador 2012
Additional Information
My path to a college degree wasn't the traditional one. As a working student, I learned to balance the demands of coursework with the responsibilities of employment. It was challenging, but this experience forged in me a deep sense of discipline and resilience. My dedication to both my studies and my work, combined with a genuine passion, ultimately opened doors to incredible opportunities. I'm a firm believer that with enough grit and enthusiasm, any goal is within reach.
Timeline
HR ADMIN SUPERVISOR/PROCESS IMPROVEMENT AND SAFETY
LOGICORE INC./TOPLIS LOGISTICS, INC.
07.2023 - Current
WAREHOUSE OPERATIONS SUPERVISOR
F2 LOGISTICS PHILIPPINES, INC.
09.2022 - 06.2023
DISTRICT OPERATIONS SUPERVISOR
FLASH EXPRESS PHILIPPINES
04.2021 - 08.2022
HR SPECIALIST
ARJOINERY INTERNATIONAL/ASCENTIA OUTSOURCING INC
08.2017 - 03.2021
SALES AND FIELD OPERATION ASSISTANT SUPERVISOR
ASIAMOTOR INC
07.2015 - 06.2017
KITCHEN CREW CHIEF
ASM FOODS MCDONALDS 328
04.2012 - 06.2015
No Degree - FILIPINOHOMES INSTITUTE OF REAL ESTATE
LYCEUM OF THE PHILIPPINES
Bachelor of Science - AGRICULTURE MAJOR IN PLANT PATHOLOGY
UNIVERSITY OF SOUTHEASTERN PHILIPPINES
Associate of Science - BUSINESS ADMINISTRATION MAJOR IN MKTG. MANAGEMENT
LICEO DE DAVAO COLLEGE
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