Javelyn medilo

1. Sales Operations and Coordination

• Coordinate daily sales activities and operational requirements.
• Monitor sales transactions and ensure timely processing.
• Assist Sales Executives and Customer Sales Executives (CSEs) with their operational concerns.
• Handle customer inquiries regarding product availability, order status, and delivery schedules.
• Coordinate with different departments to address sales-related concerns.
• Monitor pending and ongoing sales transactions.

2. Sales Order (SO) Processing

• Prepare and process Sales Orders (SO) based on approved customer orders and Purchase Orders (POs).
• Verify the completeness and accuracy of sales documents.
• Coordinate with the concerned personnel for SO creation and processing.
• Monitor pending SOs and ensure timely processing.
• Assist in preparing Delivery Receipts (DRs) and other sales-related documents.
• Ensure proper documentation and filing of completed transactions.

3. Inventory and Warehouse Coordination

• Coordinate with Inventory and Warehouse personnel regarding stock availability.
• Verify item models, quantities, and stock status.
• Monitor incoming and outgoing stocks.
• Coordinate the preparation, packing, labeling, and release of items.
• Follow up on pending warehouse transactions.
• Ensure that released items match the approved SO, PO, and DR.

4. Delivery and Logistics Coordination

• Arrange delivery and pickup schedules through Lalamove, LBC, and other logistics providers.
• Coordinate with Warehouse personnel regarding item readiness.
• Prepare and request shipment tags and delivery documents.
• Monitor delivery status and follow up on delayed shipments.
• Coordinate with clients and CSEs regarding pickup and delivery arrangements.
• Secure proof of delivery and proof of pickup when applicable.

5. Coordination with Accounting and Purchasing

• Coordinate with Accounting regarding payment verification, collections, and supporting documents.
• Endorse received checks and other payment-related documents to the appropriate personnel.
• Coordinate with Purchasing regarding PO acknowledgment and incoming shipments.
• Follow up on procurement-related concerns affecting sales transactions.
• Ensure proper endorsement of documents between departments.

6. RMA and After-Sales Coordination

• Coordinate with concerned departments regarding Return Merchandise Authorization (RMA).
• Monitor the receipt and release of RMA units.
• Coordinate with Warehouse and Inventory regarding returned items.
• Follow up on pending RMA transactions and documentation.
• Assist in communicating RMA status updates to concerned personnel.

7. Monitoring and Reporting

• Prepare and maintain monitoring reports for:
• Pending Sales Orders
• Pending Purchase Orders
• Outgoing and incoming deliveries
• Warehouse releases and pickups
• Pending customer transactions
• RMA transactions
• Provide regular status updates to management and concerned departments.
• Identify delays and operational concerns and escalate them when necessary.
• Maintain accurate records of sales transactions.