Hi, I’m
Jathniel S. Cordero
Cebu City,CEB
Summary
Motivated and customer-focused waiter with a strong foundation in food and beverage service and hospitality standards. Known for professionalism, adaptability, and a positive attitude in high-volume service environments. Eager to contribute to a cruise ship dining team while delivering memorable guest experiences.
Overview
14
years of professional experience
1
Certification
Work History
MSC Cruises (MSC World America)Carribean
Waiter
03.2025 - 11.2025
Job overview
- Directed operations of main dining restaurant to deliver outstanding guest experiences.
MSC Cruises (MSC Seascape)Caribean
Waiter
03.2024 - 11.2024
Job overview
- Executed personalized service strategies to ensure memorable dining experiences for guests.
MSC Cruises (MSC Meraviglia)Caribean
Waiter
03.2023 - 01.2024
Job overview
- Directed dining operations by managing multiple tables, focusing on delivering exceptional customer experiences throughout shifts.
MSC Cruises (MSC Virtuosa)North Europe
Assistant Waiter (Waiter Duty)
05.2022 - 01.2023
Job overview
- Worked with team members to enhance service workflows, resulting in improved operational efficiency.
MSC Cruises (MSC Splendida/Fantasia)Mediterenian
Assistant Waiter
05.2021 - 02.2022
Job overview
- Collaborated with waitstaff to maintain high service quality and promote a welcoming atmosphere for diners.
MSC Cruises (MSC Splendida)Mediterenean
Assistant Waiter
12.2019 - 04.2020
Job overview
- Directed food service processes for breakfast and lunch to maintain high standards of customer satisfaction.
MSC Cruises (MSC Seaview)
Buffet Attendant
05.2018 - 01.2019
Job overview
- Managed buffet line setup and maintained table sanitation to enhance guest experience.
- Coordinated support for restaurant dinner service, ensuring smooth operations across three seating times.
Costa Crociere S.p.A (M/V Costa MAGICA)
Food and Beverage Attendant
04.2017 - 01.2018
Job overview
- Three Service in Restaurant
- Ensured compliance with health and safety regulations during food handling and preparation.
Dimsum Break DavaoDavao City, Province Of Davao Del Sur, Philippines
Restaurant Manager
09.2015 - 02.2016
Job overview
- Supervise operation of restaurant to maximize profitability.
- Responsible for day to day operation
Peri-Peri Charcoal Chicken
Restaurant Manager
03.2012 - 03.2015
Job overview
- Supervise operation of restaurant to maximize profitability.
- Responsible for day to day operation
- GNLC Food Ventures Company Inc.
Education
Brokenshire College of DavaoDavao City
Bachelor of Science from Hotel and Restaurant Management (BSHRM)
01.2011
Skills
- Customer service excellence – friendly, calm, guest-focused (even under pressure)
- Food & beverage service – proper serving techniques, tray handling, table setup
- Menu knowledge – ingredients, allergens, wine & drink basics
- Order taking accuracy – speed zero mistakes
- Upselling – recommending drinks, desserts, specials (important on cruises)
- Proficient multitasking in fast-paced environments
- Teamwork with multinational crew
Certification
STCW Basic Training with PSSR ( March 2030)
Crowd and Crisis Management (April 2028)
Ship Awareness Training SDSD ( January 2031)
US Visa C1/D (March 2033)
Languages
Spanish
Beginner (A1)
Italian
Beginner (A1)
English
Advanced (C1)
Timeline
Waiter
MSC Cruises (MSC World America)
03.2025 - 11.2025
Waiter
MSC Cruises (MSC Seascape)
03.2024 - 11.2024
Waiter
MSC Cruises (MSC Meraviglia)
03.2023 - 01.2024
Assistant Waiter (Waiter Duty)
MSC Cruises (MSC Virtuosa)
05.2022 - 01.2023
Assistant Waiter
MSC Cruises (MSC Splendida/Fantasia)
05.2021 - 02.2022
Assistant Waiter
MSC Cruises (MSC Splendida)
12.2019 - 04.2020
Buffet Attendant
MSC Cruises (MSC Seaview)
05.2018 - 01.2019
Food and Beverage Attendant
Costa Crociere S.p.A (M/V Costa MAGICA)
04.2017 - 01.2018
Restaurant Manager
Dimsum Break Davao
09.2015 - 02.2016
Restaurant Manager
Peri-Peri Charcoal Chicken
03.2012 - 03.2015
Brokenshire College of Davao
Bachelor of Science from Hotel and Restaurant Management (BSHRM)
References
Almera, Magno, Dining Crewing Officer, 09178665646, 5th Floor, MSC Office, Parqal, Cogon Building, Aseana Ave, Parañaque, Metro Manila