Freight Operation Assistant
- Loaded and unloaded trucks.
- Calling and monitoring drivers to track shipments to improve efficiency and accuracy.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Monitored and tracked trucking operations to ensure timely pickups, deliveries, and efficient shipment movement.
- Coordinated with drivers daily by providing route updates, monitoring delivery status, and resolving operational concerns when needed.
- Prepared and maintained daily operational reports with accurate shipment and driver updates for management and clients.
- Organized and scheduled advance bookings for shipment and vessel travel to support smooth logistics operations.
- Maintained strong professional relationships with clients by providing timely communication, reliable support, and proactive assistance beyond standard expectations when possible.
- Assisted in handling time-sensitive logistics tasks while ensuring accuracy, organization, and customer satisfaction in a fast-paced environment.

