Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Steward
The Peninsula Manila
Manila, Metro Manila, Philippines
12.2023 - 12.2024
Primary responsible for the maintenance of cleanliness and upkeep of the Galley station at all times
Responsible in operating the Dishwasher/pot wash machine ensuring to equipped with right chemicals to be used and monitors it's wash and final rinse temperatures
Knowledgeable about the 3-bucket system which is the Wash-Rinse-Sanitize air dry
Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
Aware of proper handling of chemicals and organize in chemical storage room
Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
Reports immediately all necessary repairs to supervisors
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
Line Cook
Halina Hotel-LTDI-Arnaiz st. Libertad Pasay City
Pasay City
11.2022 - 12.2023
Prepares and cook food in efficient and timely manner
Ensures to follow the company's recipes Standard specification and presentation
Follows First in First out (Fi-Fo) of stocks at all times
Ensures the work station is well set up and replenished with all items needed through entire shift
Maintains the hygiene and cleanliness of stations at all times
Assists the Head chef in inventory and monitoring of stocks
Reports necessary repairs of equipments immediately to supervisors
Assistant Cook
G & N Catering Services
Southern Leyte, Philippines
06.2020 - 10.2022
Prepared food orders to support waitstaff and other team members.
Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Collaborated with team members to execute successful daily meal services for up to 200 guests.
Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
Utilized excellent organizational skills to prioritize tasks effectively, ensuring a smooth workflow in the kitchen.
Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
Utility Galley
Norwegian Pearl
12.2018 - 08.2019
Developed strong relationships with vendors, ensuring prompt delivery of essential supplies while maintaining budget constraints.
Assisted in conducting regular equipment maintenance checks to ensure optimal functionality within the galley.
Ensured customer satisfaction with exceptional culinary creations tailored to individual preferences and dietary restrictions.
Maintained a clean and sanitary workspace, ensuring compliance with health department regulations at all times.
Provided support during busy periods, stepping in to help other kitchen staff as needed to maintain smooth operations and deliver exceptional service.
Contributed to menu development by suggesting seasonal ingredients or unique dishes based on guest feedback and current trends.
Improved cost efficiency by negotiating better prices with suppliers while maintaining ingredient quality standards.
Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed due to limited resources or unexpected challenges.
Proactively identified areas for improvement within the galley, implementing process changes or suggesting equipment upgrades to enhance overall efficiency and performance.
Delivered high-quality meals on time by closely adhering to schedules and prioritizing tasks effectively.
Utility Galley
Norwegian Sky Cruise Line
Worldwide
01.2018 - 10.2018
Demonstrated versatility in cooking styles, accommodating diverse tastes and cultural backgrounds among guests and crew members alike.
Collaborated with fellow chefs to create innovative dishes that exceeded guest expectations during special events or themed nights.
Increased kitchen productivity by training new hires on proper techniques, procedures, and equipment usage.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Cooked meals according to administrative policies, health code regulations and food service standards.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Followed proper procedures for use of government-provided commodities.