Detail-oriented Investigator with strong analytical skills and a great track record in resolving cases in an exceptional and timely manner. Offering exceptional communication and intrapersonal skills. Well-versed in Excel and VBA Coding.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Investigation Specialist I - Mandarin
Amazon Clients Services
07.2022 - Current
Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
Improved case resolution rates by conducting thorough investigations and collecting relevant evidence.
Implemented new training programs for junior investigators, enhancing their skills and contributing to overall team performance.
Reduced organizational risk by identifying potential threats through comprehensive investigative work.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Strengthened internal controls within organizations by recommending improvements based on investigative findings.
Financial Modeler
S&P Global Market Intelligence
07.2020 - 12.2021
Developed financial models to assess potential investments and identify potential risks.
Generated comprehensive reports on portfolio performance and risk assessment.
Conducted due diligence on potential investments and presented findings to investors.
Generated dynamic Excel VBA financial models based on client's specifications and needs .
Quality Assurance Officer
MP Plast Plastic Printing Services
08.2018 - 07.2020
Designed custom reports for management highlighting key performance indicators related to quality control activities.
Established comprehensive documentation systems to maintain records of all test results, audits, and inspections.
Reduced defect rates through meticulous inspection processes and root cause analysis.
Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
Conducted risk assessments to identify potential hazards and develop mitigation strategies in the production process.
Tested and operated mixers to confirm correct calibration while scheduling routine, preventive, and reparative maintenance to maintain production workflows and achieve production output benchmarks.
Internal Auditor
Mownecum Services Inc.
04.2018 - 08.2018
Participated in special projects as requested by senior leadership, providing subject matter expertise on internal controls and risk management practices.
Applied critical thinking skills to analyze complex problems, resulting in practical solutions that drove business improvements.
Evaluated compliance with regulatory requirements, mitigating potential risks and protecting organizational reputation.
Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
Provided valuable insights to management by presenting clear and concise audit findings, contributing to informed decision-making processes.
Disability Support Worker at Community Bridging Services and Private ClientsDisability Support Worker at Community Bridging Services and Private Clients