Jason Pamplina
Customer Service Representative
Pasig City
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Teleperformance
08.2021 - 03.2024
Assisting customers in regards with their streaming subscription via chat and email.
Performing basic troubleshooting steps to help with some technical concerns.
Customer Service Representative
STARTEK
11.2019 - 07.2021
Assisting customers of their Internet Service via phone call.
Performing basic troubleshooting steps.
Education
Bachelor of Secondary Education - Major in English - Education of Individuals in Secondary Special Education Programs
Samar Colleges, Inc.
Catbalogan, Province Of Samar, Philippines 04.2001 -
Skills
Timeline
Customer Service Representative
Teleperformance
08.2021 - 03.2024
Customer Service Representative
STARTEK
11.2019 - 07.2021
Bachelor of Secondary Education - Major in English - Education of Individuals in Secondary Special Education Programs
Samar Colleges, Inc.
04.2001 -
Similar Profiles
Nazrin AlakbarzadeNazrin Alakbarzade
Customer Representative at TeleperformanceCustomer Representative at Teleperformance
Jorge BecerrilJorge Becerril
Business Manager at TeleperformanceBusiness Manager at Teleperformance
ASMITA BAGULASMITA BAGUL
Customer Service Representative at TeleperformanceCustomer Service Representative at Teleperformance
Daysi EscobarDaysi Escobar
Quality Assurance Analyst at TeleperformanceQuality Assurance Analyst at Teleperformance
Sydney SalvozaSydney Salvoza
Workforce Real Time Analyst at StartekWorkforce Real Time Analyst at Startek