Dynamic Sales Supervisor with a proven track record at Gigahertz Corporation, excelling in customer service and sales strategy development. Expert in crafting compelling sales presentations and employing effective selling techniques to drive success. Demonstrated ability to boost sales performance significantly, achieving a notable increase in customer satisfaction and sales metrics.
Work History
Sales Supervisor
8 Months
Gigahertz Corporation | 07.2024 - 03.2025
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Checked store merchandise regularly for proper display and replenishment.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associates
2 Years 9 Months
HC Philippines Inc | 10.2021 - 07.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Product Specialist
4 Years 5 Months
Vivo Philippines | 04.2017 - 09.2021
Assisted with demonstrations for Product or Service to showcase functionality.
Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Trained and provided coaching to Number junior team members.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Researched product's technical specifications and accurately communicated information.
Showroom Assistant
1 Year
Triboa Bay Living | 04.2016 - 04.2017
Maintained showroom samples and catalog libraries for customer viewing.
Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Assisted in maintaining showroom inventory, ensuring accurate records and timely replenishment of stock.
Education
Vocational Course
Datamex Institute of Computer Technelogy | Kapasigan, Pasig City | 03.2006