Jason Calong
323 Bldg 2 Jaime Cardinal Sin Village Punta Santa Ana Manila
Summary
Skilled Field Service Technician with 4 years' experience in installing, maintaining, and repairing high-volume large format printing systems. Specialises in mechanical, electrical, and RIP software troubleshooting to reduce machine downtime. Delivers effective on-site customer support, manages spare parts inventory, and enhances print output quality for commercial print shops.
Overview
5
5
years of professional experience
Work History
Field Technician
KNM UNIPRINT CORPORATION / MNG PRINTBIZ
Quezon city
09.2022 - Current
- Installed, diagnosed, calibrated, and repaired large format printers at customer sites, ensuring optimal printing performance.
- Delivered and assembled large format printers, configured hardware and integrated networks, while executing routine colour profiling and RIP software setups for enhanced print quality.
- Trained end-users on printer operations, managed customer relations on-site, and escalated issues effectively to maintain service satisfaction.
Graphic Artist / Machine Operator
KNM UNIPRINT CORPORATION / MNG PRINTBIZ
Quezon city
03.2022 - 09.2022
- Utilised Adobe Creative Suite (Photoshop, Illustrator, InDesign) for design projects, ensuring adherence to typography, colour theory, and print production standards.
- Developed graphic concepts for branding, including logos and marketing materials, to strengthen corporate identity.
- Demonstrated time management and client communication skills, facilitating creative problem-solving and adaptability in design projects.
Education
Graphic Arts and Print Media Technology
Technological University of the Philippines
Manila city01-2022
Information Technology Major in Animation
AMA College ( Senior High School )
Manila city 01-2018
Skills
- Customer relationship management
- Technical training
- Hardware calibration
- Customer service
- Repair and maintenance
- Professionalism
- Technical communication
- Machine operation
- Technology adaptability
Timeline
Field Technician
KNM UNIPRINT CORPORATION / MNG PRINTBIZ
09.2022 - Current
Graphic Artist / Machine Operator
KNM UNIPRINT CORPORATION / MNG PRINTBIZ
03.2022 - 09.2022
Graphic Arts and Print Media Technology
Technological University of the Philippines
Information Technology Major in Animation
AMA College ( Senior High School )