Jasmine Hortado Solijon
433 Mapagkalinga St. Brgy. 98 St. Pasay City
Summary
Proactive and goal-oriented professional with background in ensuring high standards and delivering results. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Prepared to take on new duties and advance organizational goals with excitement and perseverance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Sibyullee /Happy Foods Corporation
01.2018 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff and managers.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Assistant Restaurant Manager
Soban K-Town Grill /HAPPY FOODS CORPORATION
01.2018 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Improved team performance through structured training.
- Increased customer satisfaction through service recovery initiatives.
- Maintained food cost within budget and led monthly performance reviews.
- Analyzed daily sales figures and developed strategies to increase sales.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Assistant Restaurant Manager 1
Chowking – Fresh & Famous Food Corp. Inc. / Lucky Together Concepts Inc. Franchisee
11.2015 - 12.2017
- Implementing company policies, standard operating procedure followed, and company’s core values understood by the staff.
- Handling customer complaints and do customer recovery.
- Oversee smooth daily operation and make sure standard procedure always upheld.
- Manage mid-month and month end inventory.
- Daily forecasting and ordering base on store standard usage.
- In charge in Preventive Maintenance and store minor repairs.
- Supervise staff training, monitors staff progress, and give immediate feedback to superior when necessary.
- Secure needed store permits and other store audit documents.
- Performs monthly meeting to boost employee morale.
- In charge in scheduling both back of the house and front of the house.
- Reason for leaving: Resigned for better opportunities
Kitchen Crew and Kitchen Crew Trainer
Jollibee Foods Corporation
06.2010 - 05.2015
- Train newly hired staffs with motivation and explained company core values.
- Responsible in production control during peak and lean hours.
- Ensure that all products are within standard quality before serving.
- Assists Kitchen Manager in checklist monitoring and kitchen organization
- Monitor products stock level and inform Kitchen Manager for any running out items.
- Ensure completeness of stocks and backup prior to peak.
- Assist co-workers during shift if needed during peak.
- Able to give immediate feedbacks to superior on any concerns that may affect station needs and performance.
- Ensure that food safety and health standards followed.
- Adhere to all standards and execute Kitchen Managers plans to achieve our goals
- Reason for leaving: SEEDS Scholarship End of Contract
Education
Bachelor of Science - Hotel and Restaurant Management
STI College Global City
Taguig, Metro Manila, Philippines11-2015
Hospitality in Restaurant Services
STI College Makati
01.2013
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Bitanhua National High School
Bitanhua, Baybay City, Leyte01.2007
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Maslug Elementary School
Maslug, Baybay City, Leyte01.2003
Skills
- Dependability
- Multitasking and able to work in long standing position
- Staff Training and Development
- Customer engagement
- Inventory Management
- Reservation handling
- Knowledgeable in card settlements, payroll and Point of Sales
References
Cholo, Abelda, Restaurant Manager, 09202480582, Fresh & Famous Corp/ Chowking
Training
- Training Center: Philippine Red Cross Head Quarter Duration: May 18, 2023
- Address: Victoria St, Intramuros, Manila, 1002 Metro Manila Philippines
- Title: Occupational First Aid and BLS-CPR with AED
- Training Center: FRROHS Training Center Duration: July 11, 2020
- Address: RM308 3rd F S. Medalla Bldg 596 Cubao, Quezon City
- Title: Basic Occupational in Safety and Health
- Training Center: Jollibee Centre Duration: Nov. 10, 2015 - Dec. 28, 2015
- Address: Jollibee Centre, Ortigas, Pasig City, Philippines
- Title: Restaurant Management Training Program
- Training Center: Crown Regency Hotel Duration: May 11, 2017 - June 17, 2015
- Address: Arnaiz Ave., Makati City 1200 Metro Manila, Philippines
- Title: On-The-Job Training Program on Front Office and F&B Dining Dept.
- Training Center: TESDA NCR Duration: July 18, 2013
- Address: TESDA NCR Manila
- Title: NC II in Food and Beverages Services
- Training Center: Microtel Hotel and Resort Duration: March 10-11, 2012
- Address: Microtel Cabanatuan, Nueva Ecija, Philippines
- Title: Stay and Learn Seminar on Housekeeping/Front Office/ Ice & Vegetable Carving/Cooking Demo-Western Cuisine/Bartending/Flair tending
Disclaimer
I hereby confirm that the above information is true and correct to the best of my knowledge.
Certification
- Leadership Training for Results, Dale Carnegie - August 24, 2023
Timeline
Restaurant Manager
Sibyullee /Happy Foods Corporation
01.2018 - Current
Assistant Restaurant Manager
Soban K-Town Grill /HAPPY FOODS CORPORATION
01.2018 - Current
Assistant Restaurant Manager 1
Chowking – Fresh & Famous Food Corp. Inc. / Lucky Together Concepts Inc. Franchisee
11.2015 - 12.2017
Kitchen Crew and Kitchen Crew Trainer
Jollibee Foods Corporation
06.2010 - 05.2015
Hospitality in Restaurant Services
STI College Makati
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Bitanhua National High School
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Maslug Elementary School
Bachelor of Science - Hotel and Restaurant Management
STI College Global City
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