Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jasmin Gasmen

Jasmin Gasmen

Bachelor Of Science In Business Administration Major In Banking And Finance
Balanga, Province Of Bataan

Summary

I am skilled at driving growth and building strong customer relationships to improve satisfaction and efficiency at Metrobank Card Corporation. I help both staff and customers understand our products.

With experience as a Business Owner and Relationship Manager, I offer excellent customer service and public speaking skills. I’ve successfully increased revenue while staying fiscally responsible.

I am proactive, goal-driven, and great at managing time and solving problems. I am reliable, adaptable, and quick to learn new skills. I am focused on using these strengths to help teams succeed and support company growth

Overview

22
22
years of professional experience

Work History

Business Owner

Myself
05.2012 - 04.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced the business' reputation by consistently meeting the expectations of customers in terms of the quality of the product and services provided
  • Boosted revenue by identifying new business opportunities and expanding product offerings.



Relationship Manager

Metrobank Card Corporation
08.2002 - 03.2006
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.

Education

Bachelor of Science - Banking And Finance

University of The East
Manila, Metro Manila, Philippines
04.2001 -

Skills

Customer service

Timeline

Business Owner

Myself
05.2012 - 04.2024

Relationship Manager

Metrobank Card Corporation
08.2002 - 03.2006

Bachelor of Science - Banking And Finance

University of The East
04.2001 -

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Jasmin GasmenBachelor Of Science In Business Administration Major In Banking And Finance