Jaslyn E. Paco
Store Business Manager
Quezon City
Summary
Cashier / Waitress / Host supporting smooth restaurant service through cashiering, guest seating for 180+ guests per shift, order taking, and food and drink service. Maintains a welcoming floor while handling customer inquiries, keeping service areas clean, and supporting sales reporting. Delivers steady guest support across fast-paced dining shifts.
Overview
2
2
Certifications
4
4
years of professional experience
Work History
Cashier / Waitress / Host
Fruitas Holding Inc.
09.2022 - 04.2024
- Taking orders /Serving food and drinks/Runner / Bar
- Cashiering / Reports Sales |Greeting and Seating guest
- Customer Service / Satisfaction / Entertainment
- Maintaining Cleanliness
Shift Manager
Lingnam (Fruitas Holding Inc. )
04.2024 - 01.2025
- Customer Inquiries/ Complaints
- Taking Order / Serving food and drinks
- Customer Service / Operation/ Sales Achievements/ Inventory
Assistant Restaurant Manager for Kitchen Supervisor
Mesa Restaurant
01.2025 - 05.2026
- Operation /Ordering
- Food Control/ Sanitation/ Cleanliness
- Inventory/ Staff Development
- Forecasting
- Supervised daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Assistant Store Manager
Toshimia Inc.
06.2025 - 02.2026
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new employees, fostering a productive team environment.
- Implemented inventory management practices to enhance stock accuracy and reduce discrepancies.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Coordinated staff schedules to optimize coverage during peak hours and improve customer service.
- Collaborated with upper management on promotional strategies to boost sales performance and customer engagement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Store Business Manager
Toshimia Inc.
02.2026 - Current
- Oversaw daily store operations ensuring adherence to company policies and procedures.
- Led staff training programs enhancing team performance and customer service skills.
- Developed and implemented inventory management strategies reducing stock discrepancies.
- Analyzed sales data identifying trends to optimize product placement and promotions.
- Managed budgeting processes aligning operational costs with financial goals.
- Fostered a positive store environment improving employee morale and retention rates.
- Established strong vendor relationships, negotiating favorable terms and ensuring timely delivery of products.
- Managed budgeting and financial reporting responsibilities, ensuring accurate record-keeping and cost control measures were in place.
- Oversaw day-to-day store operations, delegating tasks effectively to ensure smooth functioning at all times.
- Streamlined inventory management processes for improved efficiency and reduced stock shortages.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Technical Vocational Livelihood
Bachelor of Science - Hospitality Management
The University of Manila
Sampaloc, Manila City01.2023
Skills
Shift management
Inventory control
Food cost control
Forecasting
Staff development
Cash reconciliation
Vendor ordering
Restaurant budgeting
Front of house operations
Guest relations
Order taking
Table service
Complaint handling
Menu knowledge
Reservation management
Upselling techniques
POS systems
Certification
NC 2 FOOD PROCESSING
CERTIFICATE
- Training Course: Food Processing
- Date of Attendance: 2018
- Date of Completion: October 27, 2018
- TRAINING COMPANY: Technical Education and Skills Development Authority
- Location /Address: Tandag City
- Contact Number:
Timeline
Store Business Manager
Toshimia Inc.
02.2026 - Current
Assistant Store Manager
Toshimia Inc.
06.2025 - 02.2026
Assistant Restaurant Manager for Kitchen Supervisor
Mesa Restaurant
01.2025 - 05.2026
Shift Manager
Lingnam (Fruitas Holding Inc. )
04.2024 - 01.2025
Cashier / Waitress / Host
Fruitas Holding Inc.
09.2022 - 04.2024
Bachelor of Science - Hospitality Management
The University of Manila