Jasfer O. Sereño, RPm
Quezon City,Philippines
Summary
I am a newly registered Psychometrician with four years of progressive experience in Human Resources. My background includes HR administration, employee relations, employee engagement initiatives, and payroll management. With a strong commitment to people development and organisational excellence, I aim to create a productive and supportive workplace that promotes employee satisfaction, engagement, and retention. I am dedicated to fostering a culture where individuals feel valued and empowered, ultimately driving organisational growth and success.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
HR Service Delivery Associate
- Accenture Inc.
Taguig City, Philippines
09.2025 - Current
- Managed HR operations across the employee lifecycle, including onboarding, employee movements, benefits administration, and separation processes.
- Processed HR service requests, delivering timely support to employees and stakeholders to ensure smooth operations.
- Maintained accurate employee records and HR databases while ensuring data confidentiality and compliance.
- Collaborated with cross-functional teams to address employee concerns, streamlining HR processes for improved resolution times.
- Assisted in payroll administration, workforce data reporting, and HR analytics.
- Supported continuous improvement initiatives, enhancing service delivery and overall employee experience.
Human Resource and Admin Assistant
- INSPI Philippine
Quezon City, Philippines
08.2023 - 08.2025
- Supported talent acquisition efforts by coordinating recruitment activities and facilitating candidate shortlisting.
- Completed employee onboarding and organised training and development initiatives.
- Processed timekeeping and payroll tasks, ensuring accuracy and compliance with company policies.
- Acted as first point of contact for employee HR inquiries and issues.
- Fostered positive employee relations through effective communication and responsive support for HR inquiries.
- Supported HR projects including employee engagement programs, diversity and inclusion efforts, and HR system implementations.
- Contributed to process improvement initiatives to raise efficiency and effectiveness of HR operations.
General Admin Support
- E-Infomedia Solutions Phil. OPC
Taguig City, Philippines
01.2023 - 07.2023
- Facilitated daily organisation and communication for managers and employees.
- Coordinated scheduling of appointments and meetings across teams.
- Maintained accurate contact lists and email access for ongoing correspondence.
- Handled confidential, time-sensitive material with careful records and strict handling.
- Processed government permit applications and managed filing for timely completion.
- Wrote letters and emails on behalf of office colleagues with clear guidance.
- Booked conference calls and arrange couriers for document movement and delivery.
- Assisted team projects by completing assigned tasks promptly.
Recruitment Specialist
- E-Infomedia Solutions Phil. OPC
Taguig City, Philippines
08.2022 - 01.2023
- Sourced and interviewed candidates for technical roles, ensuring alignment with organisational needs.
- Screened candidates by telephone and endorsed for supervisor-led interviews.
- Followed up with candidates during the hiring process, enhancing candidate experience and engagement.
- Selected optimal recruitment channels through adverts, contracts, and referrals to attract diverse talent.
- Maintained a database of potential candidates for future job openings.
Industrial Intern
- Pusong Sikolohikal
, Philippines
02.2022 - 03.2022
- Presented qualified candidates to hiring managers for assessment and offer decisions.
- Screened resumes and coordinated with candidates to schedule interviews.
- Sourced candidates and searched job boards daily to identify suitable applicants.
Clinical Intern
- Psychguide Assiciation Inc.,
, Philippines
08.2021 - 11.2021
- Administer psychological tests, providing valuable insights for social and counselling service clients during assessments.
- Conduct mental status examinations to inform psychological impressions and enhance client understanding during interviews.
- Deliver draw-a-person tests and document findings, contributing to comprehensive psychological evaluations in written reports.
Education
Bachelor of Science - Psychology
Adamson University
Manila City01-2022
Skills
- HR Service Delivery
- Employee onboarding
- Payroll Administration
- HRIS Management
- Data Analysis
- HR Reporting
- Benefits Administration
- Workforce Administration
- Process Improvement
- SAP SuccessFactors
- Data compliance
- Employee Relations
- Employee Engagement
- Stakeholder relations
- Microsoft Excel
- Communication
Certification
- 2026
Registered Psychometrician
Accomplishments
- 2020-2021
Vice President for Internal Affairs
-Adamson University Psychological Society
- 2019-2020
Adamson University Student Government
-Adamson University Psychological Society Representative
- 2018-2019
1st Year Batch Representative
-Adamson University Psychological Society
- 2020-2022
OWWA Scholar
-Project Ease
Languages
English
Intermediate
B1
Timeline
HR Service Delivery Associate
- Accenture Inc.
09.2025 - Current
Human Resource and Admin Assistant
- INSPI Philippine
08.2023 - 08.2025
General Admin Support
- E-Infomedia Solutions Phil. OPC
01.2023 - 07.2023
Recruitment Specialist
- E-Infomedia Solutions Phil. OPC
08.2022 - 01.2023
Industrial Intern
- Pusong Sikolohikal
02.2022 - 03.2022
Clinical Intern
- Psychguide Assiciation Inc.,
08.2021 - 11.2021
Bachelor of Science - Psychology
Adamson University