Jarold Delfin
Sahud-Ulan Tanza
Summary
Proven in enhancing customer satisfaction and team efficiency, I excel in customer service and problem-solving.
Overview
6
6
years of professional experience
Work History
Sales Associate
Hard Discount Phils.
08.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Junior Salesman
Firefly Electric Phils
07.2021 - 07.2023
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Marketing Staff
Puregold Inc
08.2018 - 08.2021
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Created reports to track performance of marketing campaigns and suggest improvements.
Education
Hotel And Restaurant Services -
System Technology Institute
Rosario, Cavite06.2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Hard Discount Phils.
08.2023 - 09.2024
Junior Salesman
Firefly Electric Phils
07.2021 - 07.2023
Marketing Staff
Puregold Inc
08.2018 - 08.2021
Hotel And Restaurant Services -
System Technology Institute