Jariz Mallari
Operations Manager
Cagayan De Oro, Province Of Misamis Oriental,MSR
Summary
Dynamic Operations Manager with a proven track record at Bank of the Philippine Islands, adept at problem-solving and team leadership. Successfully streamlined workflows and implemented strategic initiatives, enhancing customer service delivery and driving efficiency improvements.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
20
20
years of professional experience
Work History
Operations Manager
Bank of the Philippine Islands
05.2006 - Current
- Streamlined operational workflows to enhance productivity and reduce process delays.
- Developed and implemented strategic initiatives to improve customer service delivery across branches.
- Led cross-functional teams in executing efficiency improvement projects resulting in enhanced service quality.
- Analyzed operational data to identify trends, driving informed decision-making for resource allocation.
Education
Bachelor of Science - Food Technology
Xavier University - Ateneo De Cagayan
Cagayan De Oro, Province Of Misamis Oriental, Philippines03-2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Process improvement
Accomplishments
Lead the unit in achieving the following awards given by Bangko Sentral ng Pilipinas in 2024
1. Best Source Bank
2. Best Bank for Single Denomination Deposits
Languages
English
Filipino/Tagalog
Bisaya
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
Bank of the Philippine Islands
05.2006 - Current
Bachelor of Science - Food Technology
Xavier University - Ateneo De Cagayan