Jargelema Bacunlay
Costumer Service Representative
Tagum City
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
4
4
years of post-secondary education
2
2
Certifications
Work History
Costumer Consultant
Tagum Glass Supply
Tagum City
2015.04 - 2019.05
- Listing costumer's order and managing costumer's concern.
- Delivered services to customer locations within specific timeframes.
- Worked with customers to understand needs and provide excellent service.
Education
Bachelor of Secondary Education - English Education
ACES Tagum College
Tagum City, Davao Del Norte, Philippines 2011.06 - 2015.04
Skills
Customer support
Verbal and written communication
Data entry with web research
Lead generation
Relationship building
Certification
Amazon FBM Product Research Training - for 3 weeks
Timeline
Call Center Agent, ClaireVoyance Virtual Training - 4 weeks
2022-09
Amazon FBM Product Research Training - for 3 weeks
2022-08
Costumer Consultant
Tagum Glass Supply
2015.04 - 2019.05
Bachelor of Secondary Education - English Education
ACES Tagum College
2011.06 - 2015.04