Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
BusinessAnalyst
Jared Salvan

Jared Salvan

Virtual Assistant
Cagayan de Oro City,MSR

Summary

Seeking a position as a virtual assistant where I can utilize my sharp intellect, eagerness to learn, and efficient work ethic. I am a quick learner and am confident that I can quickly master the skills necessary to be successful in this role. I am also a highly motivated and results-oriented individual who is committed to providing excellent customer service.

Overview

8
8
year of professional experience
5
5
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Customer Service Representative

Personal Collection, Philippines
12.2023 - 5 2024
  • Outbound calls for Clients (whole sellers and retailers), data updating and gathering, handling Client queries and concerns
  • Handling multiple branch orders and product promotions
  • Customer Relation Management
  • Delivered prompt service to prioritize customer needs.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

High School Teacher

The Abba's Orchard School
4 2017 - 6 2023
  • Handled General Mathematics, Calculus, Physics, Statistics, Basic Computer Science and Business Feasibility Studies in academe setting
  • Optimized grades and data solicitations using Google Docs and Microsoft Office Excel
  • Modernized system in data gathering for Transcript of records and report cards.
  • Produced engaging lesson plans and activities to help students master learning objectives.
  • Offered supplemental and individualized instruction for at-risk and struggling students.
  • Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
  • Addressed consistent behavior problems with students, parents and senior staff.
  • Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
  • Used computers, audio-visual aids and other equipment to supplement presentations.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
  • Developed strong relationships with parents, keeping them informed of student progress and involving them in school activities.
  • Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
  • Monitored student progress and provided feedback to both students and parents.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
  • Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students.
  • Provided guidance and mentoring to students regarding academic, social and emotional issues.
  • Established and maintained professional relationships with students, staff, parents and community members.

Admin Aide III

The Parole and Probation Office
03.2016 - 03.2017
  • Independently handle the Office Purchasing Orders, logistics, submission of applications to courts and branches, ensuring accuracy and compliance with relevant regulations
  • Coordinate with judges and attorneys for timely signing of important documents such as Infraction Reports, summary Reports, Post Sentence Investigation Reports, maintaining strict confidentiality throughout the process
  • Communicate with regional offices across the country, sending relevant documents such as IQPR for client endorsement, monitoring, and progress tracking.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Supported staff on special assignments and ad hoc projects.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Compiled and analyzed data to produce reports.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Project Engineer

Jonrich Enterprises Inc.
10.2016 - 12.2016
  • Handled permits, logistics, papers on safety and health regulations on constructions and other relevant documentations
  • Created an approved analysis and report on heavy equipment operations by presenting 2D and 3D models using AutoCAD and SketchUp
  • Managed and monitored workers and daily project operations.
  • Recommended process improvements to reduce unnecessary waste.
  • Created detailed reports on engineering activities and findings.
  • Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
  • Delivered concise instructions to technical team to maintain quality control.
  • Delivered regular compliance reports to drive process improvement and corrective measures.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Collaborated on interdisciplinary projects, showcasing adaptability and versatility as a Project Engineer.
  • Implemented strict safety protocols on job sites that reduced incidents significantly over time.
  • Collaborated with other departments to facilitate successful project completion.
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.

Education

Bachelor of Science - Mechanical Engineering

Xavier University - Ateneo De Cagayan
Cagayan De Oro, Province Of Misamis Oriental, Philippines
05.2007 - 05.2015

Master of Science - Mechanical Engineering

Mindanao University of Science And Technology
Cagayan De Oro, Province Of Misamis Oriental, Philippines
05.2019 -

Skills

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Certification

Digital Garage: Fundamentals of Digital Marketing, Google Ads - Measurement Certification

References

Available upon request.

Timeline

Customer Service Representative

Personal Collection, Philippines
12.2023 - 5 2024

Master of Science - Mechanical Engineering

Mindanao University of Science And Technology
05.2019 -

Project Engineer

Jonrich Enterprises Inc.
10.2016 - 12.2016

Admin Aide III

The Parole and Probation Office
03.2016 - 03.2017

Bachelor of Science - Mechanical Engineering

Xavier University - Ateneo De Cagayan
05.2007 - 05.2015

High School Teacher

The Abba's Orchard School
4 2017 - 6 2023

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Jared SalvanVirtual Assistant