JAPHET BUGARIN
Pasay City
Summary
Resourceful and adaptable professional with diverse experience in education, business development, sales, and customer service. Skilled in building strong client and student relationships, delivering engaging presentations, and providing personalized solutions to meet individual needs. Proven ability to manage end-to-end processes — from lead generation and marketing to training and after-sales support — while maintaining a customer-focused and results-driven approach. Adept at communicating with a wide range of audiences, from senior clients to students, and committed to fostering growth, learning, and satisfaction in every role.
Overview
3
3
years of professional experience
Work History
Senior High School Teacher
Arellano University
06.2025 - Current
- Studied and prepared lesson plan aligned with the curriculum guide, ensuring coverage of objectives across the cognitive, psychomotor, and affective domains.
- Created and presented engaging PowerPoint lessons using student-centered teaching methods to facilitate active learning.
- Designed and administered assessments and evaluations to measure student learning and progress.
- Monitored student attendance and academic performance, addressing learning needs and providing support where necessary.
- Served as class adviser, handling concerns such as potential student dropouts and encouraging learners to continue their education when circumstances allowed.
Business Development Associate
Lamudi Philippines, Inc.
11.2024 - 03.2025
- Utilized Zoiper for outbound calls and Salesforce CRM for lead tracking, management, and follow-up.
- Conducted cold calls to assigned leads, nurturing them into qualified prospects and converting them into sales opportunities.
- Delivered product presentations tailored to client needs to drive interest and close deals.
- Managed lead nurturing from initial contact to final sale, maintaining strong communication and relationship-building strategies.
- Executed the “cold to hot” conversion strategy by re-engaging clients with previous negative experiences, addressing concerns, and successfully turning them into paying customers.
Freelance Marketing & Sales Specialist
AYU MANJU Korean Cake
06.2024 - 08.2024
- Managed end-to-end sales operations for a food product business, from production to customer delivery.
- Prepared and cooked the product, ensuring consistent quality and presentation.
- Promoted products through social media marketing, leveraging personal networks to drive engagement and sales.
- Implemented creative strategies to attract customers during low-demand periods, increasing visibility and sales opportunities.
Freelance Delivery Rider
FOOD PANDA
01.2024 - 06.2024
- Delivered food orders promptly and accurately to customers, ensuring excellent customer service and satisfaction.
- Maintained product quality during transit and followed proper handling procedures.
- Managed time and routes efficiently to meet delivery schedules.
Customer Representative II
TTEC Holdings Inc.
08.2023 - 12.2023
- Handled inbound calls from senior clients, addressing inquiries and resolving concerns regarding insurance policies, claims, and coverage.
- Assisted clients in booking transportation for medical appointments, ensuring smooth coordination and timely arrangements.
- Guided clients in obtaining insurance-covered products such as eyeglasses, wheelchairs, and other medical necessities.
- Delivered patient, empathetic, and solutions-focused customer service tailored to the needs of elderly customers.
Part-time Teacher
Kumon Institute Education Co. Ltd.
10.2022 - 12.2022
- Assisted students in answering worksheets, guiding them through the step-by-step problem-solving process for better comprehension.
- Monitored student progress weekly and communicated updates or concerns to parents.
- Checked and reviewed worksheets to ensure accuracy and understanding of lessons.
Education
Bachelor of Secondary Education - Mathematics
Pamantasan ng Lungsod ng Pasig
01.2023
Senior High School - undefined
Buting Senior High School
01.2019
Junior High School - undefined
Turac National High School
01.2017
Primary Education - undefined
San Joaquin Elementary School
01.2013
Skills
- Excel spreadsheet management
- Keyword research and analysis
- Email campaign management
- Presentation development
- Salesforce management skills
- Experienced with Notion
- Communication
- Team leadership
- Effective team collaboration
- Effective problem resolution
- Prioritization and scheduling
- Responsive to new challenges
- Problem-solving skills
- Empathy in communication
- Proficient in managing disputes
Personal Information
Title: TEACHER
Awards
- President's Lister, Pamantasan ng Lungsod ng Pasig, 2023-07-26
- Best Oral Research Presenter (co-writer with Deans in PLP), Philippine Association of Institutions for Research, Inc, 2023-04-20
Hobbies and Interests
- Playing basketball
- Badminton
- Guitar
- Piano
- Singing
- Field ministry
Training
- Empowering Pre-Service Teachers: Unlocking Career Opportunities through Continuous Professional Development, Pamantasan ng Lungsod ng Pasig, 2023-06-14
- Teaching Internship, Pamantasan ng Lungsod ng Pasig, 2023-03-10
- Research Webinar (Research Made Easy), Pamantasan ng Lungsod ng Pasig, 2022-02-21
- K to 12 Immersion Program, Sacred Heart Academy of Pasig, 2019-01-22
- Leadership Training, Buting Senior High School, 2018-10-05
References
- Lemuel Cabia, 0917 702 2743, Web Platform Manager/ Coordinator, ITS, De La Salle University Manila
- Phoebe Bagara, 0917 843 1035, Sr. Manager, Quality Engineering, Deltek Systems (Philippines), Ltd.
- Reginald Lizada, 0960 439 5617, Quality Control Engineer, Deltek Systems (Philippines), Ltd.
Timeline
Senior High School Teacher
Arellano University
06.2025 - Current
Business Development Associate
Lamudi Philippines, Inc.
11.2024 - 03.2025
Freelance Marketing & Sales Specialist
AYU MANJU Korean Cake
06.2024 - 08.2024
Freelance Delivery Rider
FOOD PANDA
01.2024 - 06.2024
Customer Representative II
TTEC Holdings Inc.
08.2023 - 12.2023
Part-time Teacher
Kumon Institute Education Co. Ltd.
10.2022 - 12.2022
Senior High School - undefined
Buting Senior High School
Junior High School - undefined
Turac National High School
Primary Education - undefined
San Joaquin Elementary School
Bachelor of Secondary Education - Mathematics
Pamantasan ng Lungsod ng Pasig
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