Jansen Fiocca
Bangar La Union Philippines,philippines
Summary
Detail-oriented Tourism Management graduate with a solid foundation in hospitality, tourism operations, and customer service. Demonstrates strong communication and interpersonal skills to enhance guest experiences. Works effectively in fast-paced environments, both independently and collaboratively. Ready to leverage academic knowledge and practical training to support a reputable organisation's success.
Overview
1
1
Certification
Education
Certificate of Higher Education - Bachelor of Science and Tourism Management
Saint Louis College
San Fernando, LUN01-2026
Skills
Experience in event and tour coordination
Strong customer service skills and client interaction
Detail orientation
Strong multitasking and time management skills
Time management
Problem-solving
Customer service
- Team collaboration
- Calm under pressure
- Willingness to learn
- Quick learner with a flexible and adaptable approach to challenges
- Interpersonal relations
- Active listening
- Commitment to excellence
- Team building
- Public speaking
- Thrives in fast-paced and dynamic settings
Languages
Filipino
First Language
English
Intermediate
B1
Certification
- The Bistro Group Certification Bar tour seminar 5th day May 2023 TGIFridays,OKADA, Macro Asia SATS industries Corporation A Closer Look at commissary Kitchen Operations HACCP,HALAL STANDARDS May 5, 2023
- Filipino Brand of Service Excellence Saint Louis College May 11, 2024 Adamson University Basic Control in Food Service Operations Via Zoom Meeting October 23,2021
- Employability Seminar Saint Louis College San Fernando, La Union 2024 A Greener Future: Acquiring Tour Guiding Skills for Nurturing Agritourism Destinations in La Union Saint Louis College April 24, 2023
- Let Your Dreams Take Flight: Jumpstarting a Bright Future in the Tourism Industry – Topics include Travel Trends: Discovering the Beauty of the Tourism Industry, Career Opportunities in the Tourism Industry, and The Making of a Tourism Industry Professional. – via zoom Saint Louis College San Fernando, La Union April 30, 2022
Interests
- Traveling and exploring different cultures
- Customer service and hospitality
- Photography and travel content creation
- Event planning and organization Learning foreign languages and cultures
- Reading about tourism and hospitality
Accomplishments
- 2GO APPRENTICESHIP Onboard M/V 2GO MASIGLA November 2024
- AMADEUS Fundamentals Of Air Ticketing Saint Louis College San Fernando, La Union
Timeline
Certificate of Higher Education - Bachelor of Science and Tourism Management
Saint Louis College