Jan Niño De La Cerna
Bank Manager
Maribojoc, Bohol
Summary
Accomplished Bank Manager with a proven track record at Rural Bank of Loon, Inc., enhancing operational efficiency and expanding loan portfolios. Skilled in credit analysis and fostering high-performance teams, I have successfully increased profitability and customer satisfaction through strategic leadership and effective goal setting.
Overview
8
8
years of professional experience
Work History
Bank Manager
Rural Bank of Loon, Inc.
08.2024 - Current
- Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
- Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Enhanced staff training programs for continuous professional development, improving overall team capabilities and performance levels.
Branch Manager
First Consolidated Bank
10.2020 - 03.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Overall supervision of the branch operations such as lending, cashiering and accounting transactions.
Loans Officer
First Consolidated Bank
10.2016 - 01.2019
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Maintained strict confidentiality of bank records and client information.
- Examined customer loan applications for loan approvals and denials.
- Monitors past due accounts of the branches and implement actions and strategy for past reduction.
Education
Bachelor of Science - Business Administration Major in Financial Mgt
Holy Name University
Tagbilaran City, Bohol 04.2001 -
Skills
Credit analysis
Budget Planning
Cash Management
Loan Processing
Operational Efficiency
Portfolio Management
Branch Administration
Marketing
Goal Setting
Timeline
Bank Manager
Rural Bank of Loon, Inc.
08.2024 - Current
Branch Manager
First Consolidated Bank
10.2020 - 03.2024
Loans Officer
First Consolidated Bank
10.2016 - 01.2019
Bachelor of Science - Business Administration Major in Financial Mgt
Holy Name University
04.2001 -
Similar Profiles
Marilyn MarquezMarilyn Marquez
Accounting Clerk at Rural Bank of Sanchez Mira, Cagayan, Inc.Accounting Clerk at Rural Bank of Sanchez Mira, Cagayan, Inc.
OSEI MICHAELOSEI MICHAEL
National service personnel at Amansie Rural Bank PLCNational service personnel at Amansie Rural Bank PLC
Jamie TampacJamie Tampac
Intern at Rural Bank of San Rafael Inc.Intern at Rural Bank of San Rafael Inc.