Jannah Joy Dequilla
Unitec Pipe Mfg. Corp
Sitio Sulucan, Duhat, Bocaue, Bulacan,BUL
4
years of professional experience
Being able to share my expertise while searching for job opportunities that would enable me to progress professionally and concurrently get more experience.
Work History
Production Staff/Assistant Supervisor
1 Year 3 Months- Coordinated daily clerical support for production and office teams, maintaining accurate records and communication flow.
- Tracked inventory updates and supply needs, supporting uninterrupted operations across departments.
- Processed purchase requests, invoices, and paperwork, ensuring timely routing and document accuracy.
- Prepared reports, logs, and correspondence to improve information accessibility for supervisors.
- Accuracy in monitoring production and recording data
- Ability to meet production and dispatch schedules
- Effective collaboration with operators, production supervisor, and warehouse staff
- Knowledge of dispatch procedures and inventory flow
- Maintained filing systems and data entry records, reducing errors and supporting audit readiness.
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted supervisor in all aspects of business operations.
- Supervised daily pipe manufacturing workflows to maintain production consistency and schedule adherence.
- Coordinated machine operators, material handlers, and support staff to balance workload across shifts.
- Reviewed work orders, inventory needs, and material flow to prevent production delays.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
WAREHOUSE STAFF
11 Months- Improved order accuracy by diligently cross-checking picked items against packing slips before shipment preparation.
- Inspected products for damage and reported discrepancies during receiving.
- Assisted with front-desk reception, welcomed guests, and provided courteous administrative support.
- Managed correspondence, phone calls, and email inquiries with professional, timely responses
- Assisted with invoice processing, supply ordering, and general administrative support tasks
- Resolved routine office issues by prioritizing requests and coordinating with team members
- Input data into spreadsheets and databases.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Organized daily office operations, maintaining accurate records and supporting smooth workflow
CUSTOMER SERVICE ASSOCIATE/LIVE SELLER
4 Months- Responded to customer concerns and resolved complaints professionally.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Assisted customers with product selection, pricing, and availability inquiries.
- Recommended suitable house furnishing products based on customer needs.
- Supported daily customer service operations with consistent, courteous communication.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed multiple customer queries simultaneously, ensuring timely and accurate responses.
- Coordinated with sales and warehouse teams to fulfill customer requests.
- Verified order details to prevent errors in processing and delivery.
- Maintained organized records for transactions, deliveries, and follow-ups.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Assisted in organizing promotional events to enhance brand visibility.
FRONT-END WEB DEVELOPER/MARKETING SALES
3 Months- Built responsive interfaces using HTML, CSS, and JavaScript to support consistent cross-device experiences.
- Collaborated with designers and backend developers to translate mockups into functional web pages.
- Refined UI interactions to enhance usability, accessibility, and visual polish.
- Improved website user experience by redesigning the interface and optimizing navigation.
- Designed and updated layouts to meet usability and performance requirements.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Contacted prospective customers through phone calls and emails to develop business.
- Collaborated with the sales team, contributing to a significant increase in revenue.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Demonstrated willingness and interest in learning new tasks and skills.
Education
Elementary - Grade school
College - Bachelor Of Science in Information Technology
Senior High School - Science, Technology, Engineering & Mathematics
Junior High School - Junior High Education
Skills
Problem Solving
Reporting
Data entry
Office software
Communication skills
Computer skills
Administrative duties
Record keeping
Attention to detail
Inventory management
Creativity
Leadership
Timeline
Production Staff/Assistant Supervisor
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St. Michael School of Marilao
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College from Bachelor Of Science in Information Technology
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Jose Rizal Elementary School
Elementary from Grade school
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