Jan Marc Vincent Samarita

With a proven track record at Synchrony Financial Inc, I excel in customer service and AML compliance, adeptly enhancing customer satisfaction and loyalty through expert resolution of complaints and fraud inquiries. My skills in active listening and investigation techniques have significantly contributed to maintaining high security and service standards, showcasing my ability to manage critical situations with empathy and efficiency.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.