Summary
Overview
Work History
Education
Skills
Timeline
PERSONAL BACKGROUND
Generic

Janine Kimberly G. Honorio

Gonzales
General trias cavite

Summary

A highly motivated individual who seek a challenging position appropriate to my field of interest and specialization in an environment suited for my qualification so that I can fully utilize and share my capabilities as well as my knowledge and experience for my career and personal enhancement. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Helpdesk II

Compass Experience Labs
02.2025 - Current
  • Place of assignment: Chipotle IT Helpdesk

Helpdesk II

Stefanini IT Solutions -Pasay
01.2024 - 01.2025
  • Place of assignment: Mallinckrodt

Social Media Moderator

Task Us - Imus
09.2019 - 12.2023
  • Place of assignment: Peregrine Falcon

Customer Service

OPTUM Global
05.2019 - 03.2020
  • Place of assignment: United Healthcare

Associate

ALTISOURCE Business Solutions, Inc.
05.2018 - 11.2018
  • Place of assignment: CHOICE ACCOUNT

Customer Service Representative

VXI
11.2017 - 04.2018
  • Place of assignment: AT&T - ISM

Customer Service Representative

IQOR
06.2016 - 12.2016
  • Place of assignment: DIRECTV BGI SALES

(Retention) Loyalty Department

SPI Global
12.2014 - 01.2016
  • Place of assignment: DISH ACCOUNT

Education

Bachelor of Science - International Travel and Tourism Management

LYCEUM
01-2012

High School - undefined

ERMITA CATHOLIC SCHOOL
Manila
01-2009

Elementary - undefined

SAN GUILLERMO ACADEMY
Talisay, Batangas
01-2005

Skills

Proficient and knowledgeable in Microsoft Word and Excel

Hardworking, flexible, competitive, and aggressive with initiative

Team Player but able to work alone with minimum supervision

Able to deal in pressure situations

Had a good communication skills

Computer skills

Customer service

Microsoft office

Problem-solving

Teamwork and collaboration

Timeline

Helpdesk II

Compass Experience Labs
02.2025 - Current

Helpdesk II

Stefanini IT Solutions -Pasay
01.2024 - 01.2025

Social Media Moderator

Task Us - Imus
09.2019 - 12.2023

Customer Service

OPTUM Global
05.2019 - 03.2020

Associate

ALTISOURCE Business Solutions, Inc.
05.2018 - 11.2018

Customer Service Representative

VXI
11.2017 - 04.2018

Customer Service Representative

IQOR
06.2016 - 12.2016

(Retention) Loyalty Department

SPI Global
12.2014 - 01.2016

High School - undefined

ERMITA CATHOLIC SCHOOL

Elementary - undefined

SAN GUILLERMO ACADEMY

Bachelor of Science - International Travel and Tourism Management

LYCEUM

PERSONAL BACKGROUND

AGE: 26 y/o GENDER: Female Weight: 150 lbs. Height: 5’3” Mother’s Name: Ma. Luisa Higgins Occupation: Sea Ferrer Father’s Name: Ricardo Honorio III Occupation: OFW I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Janine Kimberly G. HonorioGonzales