Janine Dela Cruz

• Led the overall operations for multiple family-owned businesses as General Manager.

• Oversaw delivery processes, monitored delivery reports, and conducted field visits.

• Managed stock monitoring and conducted audits to ensure inventory accuracy.

• Focused on improving sales through strategic marketing and network expansion.

• Assigned to take inbound calls under the company comcast – xfinity under billing department explaining in clear and complete details of the changes in their bill Pitching and closing sales for inbound calls

• Was working as an online teacher the same time i am hired with my sales company

• Assigned to do outbound calls for an advertisement company based in las vegas nevada minimum # of calls needed to make is 400 upto 600

• I worked as a Customer Service Representative with 6 major roles under the account of T-mobile I served also as technical representative that assist our customers in their technical needs such as installing features on their phones, etc
• I have also been a sales representative, account specialist and all other necessary things i might to do in order to serve our customers in just one call.

• Assigned to check all prices of products to be displayed in the department store
• Also do the inventory to all related products of the department store before the can be displayed.

• Trained to be an assistant manager where we learn every single detail about the products we sell and also their functions Learned how to sell then to our clients who are having big building projects and other similar projects that might need our products

• Managed the family water distribution business We delivered safe drinking water all around region 12 and some places in region 11 Managed the day-to-day schedule of deliveries in different cities and municipalities Handled the booking of all other rentals and other products to sell Hired and interviewed needed aplicants for sales agent and drivers
• Computed payroll and other needed benefits of each employee.