JANINE CENTINO
Porac, Province of Pampanga
Summary
I am highly motivated and experienced with 6+ years of experience in sales and customer service. I have a proven track record of providing exceptional customer service, resolving customer inquiries and complaints, and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales/Customer Service Representative
IQor
05.2018 - Current
Sales:
- Order entry - take orders, offer promotions
Customer Service Representative:
- Product service knowledge
- Manage and respond complaints
- Documenting and reporting
- Identify and escalate issues/requests
Practicum Teacher - Grade 10, 11, 12
Systems Plus College Foundation
11.2017 - 03.2018
- Teaching
- Planning
Cashier
Jollibee
03.2014 - 06.2014
- Take orders
- Assist requests/concerns
Education
Bachelor of Secondary Education - Major in MAPEH
Systems Plus College Foundation
Angeles City04.2018
Skills
- Leadership / Communication Skills
- Initiative / Multitasking
- Flexible with different situations
Soft Skills
Hard Skills
- Computer Skills
- MS Word
- Excel
- PowerPoint
Personal Information
- Age: 28
- Height: 5'2" (158 cm)
- Weight: 105 lbs
- Citizenship: Filipino
- Date of Birth: 01/05/97
- Marital Status: Single
Timeline
Sales/Customer Service Representative
IQor
05.2018 - Current
Practicum Teacher - Grade 10, 11, 12
Systems Plus College Foundation
11.2017 - 03.2018
Cashier
Jollibee
03.2014 - 06.2014
Bachelor of Secondary Education - Major in MAPEH
Systems Plus College Foundation
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