JANICE TORRES
Blk 101 Lot 43 Villa Zaragosa Phase 2, Brgy. Turo, Bocaue, Province Of Bulacan
Summary
Dynamic Assistant Commercial Sales Manager with a track record of leading cross-functional teams and implementing effective training programs. Skilled in sales strategy and relationship building, contributing to increased brand loyalty and sales performance.
Overview
24
24
years of professional experience
Work History
Assistant Commercial Sales Manager 2
CW Marketing & Development Corporation
1240 EDSA Brgy Apolonio Samson, Quezon City 1160 (
06.2014 - Current
- Developed strategic sales plans to drive revenue growth in diverse market segments.
- Led cross-functional teams to enhance customer engagement and satisfaction initiatives.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Cultivated relationships with key clients, resulting in increased loyalty and retention rates.
- Implemented training programs for sales staff to improve product knowledge and selling techniques.
- Monitored sales performance metrics to ensure alignment with organizational goals and targets.
- Negotiated contracts and pricing strategies, optimizing profitability while maintaining customer relationships.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Collaborated with marketing teams on promotional campaigns to boost brand visibility and sales volume.
Sales Coordinator
Ultimax Building Solutions, Inc.
UPVC Building, UDC Compound, Meycauayan, Bulacan
03.2012 - 06.2014
- Coordinated sales activities to enhance communication between sales teams and clients.
- Managed scheduling of webinars and training sessions for product knowledge enhancement.
- Streamlined order processing by implementing efficient tracking systems and procedures.
- Developed and maintained comprehensive sales reports to support strategic decision-making.
- Assisted in the preparation of sales presentations, ensuring alignment with client needs.
- Collaborated with marketing teams to optimize promotional campaigns and materials.
- Trained new team members on CRM software and best practices in customer engagement.
- Led initiatives to improve customer satisfaction through proactive follow-up strategies.
Assistant Store Manager 2
Marilao Foodline, Inc.
Ground Floor Sm City Marilao, Brgy Ibayo, Bulacan
01.2005 - 09.2011
- Supervised daily store operations, ensuring adherence to company policies and standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Analyzed sales reports to identify trends and inform merchandising strategies.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Coordinated employee scheduling to maintain optimal staffing levels during peak hours.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Collaborated with upper management on strategic initiatives to improve store performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Part Time Sales Clerk
Manila Southern Associates, Inc.
SM Southmall, Almanza, Las Piñas City
09.2002 - 06.2003
- Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Assisted in training new staff on sales techniques and company policies to ensure compliance and performance standards.
- Collaborated with management to implement promotional campaigns, driving customer engagement and sales growth.
- Resolved customer inquiries and complaints promptly, reinforcing brand reputation for quality service and support.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
Service Crew Member
Tropical Hut Food Market, Inc.
163 EDSA Mandaluyong City
10.2001 - 03.2002
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Assisted in training new team members on operational procedures and standards.
- Maintained cleanliness and organization of food preparation and dining areas.
- Collaborated with team members to streamline workflow during peak hours.
- Monitored inventory levels, reporting shortages to management promptly.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Education
Business Administration And Management
Meycauayan College
Calvario, Malhacan, Meycauayan, Bulacan04-2006
High School Diploma -
Meycauayan College
Calvario, Meycauayan, Bulacan03-2000
No Degree - Elementary Education
Meycauayan West Central School
Gasak, Meycauayan, Bulacan03-1995
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Team building
- Sales skills
- Sales presentations
- Public speaking
- Customer acquisition
- Prioritization
- CRM proficiency
- Presentations
- Account management
- Marketing
- Sales documentation
- Market identification
- Sales strategy expertise
- Sales strategizing
- Sales quotas
- Commercial sales practice
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team motivation
- Organizational skills
- Decision-making
- Relationship building
Timeline
Assistant Commercial Sales Manager 2
CW Marketing & Development Corporation
06.2014 - Current
Sales Coordinator
Ultimax Building Solutions, Inc.
03.2012 - 06.2014
Assistant Store Manager 2
Marilao Foodline, Inc.
01.2005 - 09.2011
Part Time Sales Clerk
Manila Southern Associates, Inc.
09.2002 - 06.2003
Service Crew Member
Tropical Hut Food Market, Inc.
10.2001 - 03.2002
Business Administration And Management
Meycauayan College
High School Diploma -
Meycauayan College
No Degree - Elementary Education
Meycauayan West Central School